Qoo10 Employee Reviews about "long working hours"

Updated Sep 26, 2020

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Found 24 of over 125 reviews

2.4
33%
Recommend to a Friend
45%
Approve of CEO
Qoo10 CEO Ku Youngbae
Ku Youngbae
29 Ratings
Pros
  • "office aircon, vending machines and pantry still operating for those going back office(in 10 reviews)

  • "Great place to learn things from scratch without any experience(in 4 reviews)

  • Cons
  • "Low salary and long working hours(in 24 reviews)

  • "Base on the stupid credit point system(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "long working hours"

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    1. 4.0
      Former Employee, more than 1 year

      No1 E commerce platform

      Sep 26, 2020 - Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Conducive working environment Nice and approachable colleagues

      Cons

      Long working hours Little career progression

      1 person found this review helpful
    2. 3.0
      Current Employee, more than 3 years

      Poor management and long working hours

      Apr 23, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to learn things from scratch without any experience

      Cons

      Poor management and long working hours.

      1 person found this review helpful
    3. 1.0
      Former Employee, less than 1 year

      Hard to find another organizational setup that is equally unprofessional and dysfunctional

      Dec 2, 2019 - Account Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      HR would pitched to you that the pros is that you can get food and drinks at discounted rate at the company's vending machines. You should probably be able to guess how pathetic it is when the HR even uses this to pitch to you in signing the employment contract.

      Cons

      Hire-and-fire policy that is even worst than the banking industry. Long and strict working hours - 9am-7pm. Most pathetic benefit package I have ever encountered and heard of. Management changes direction every week or other week literally. Line managers are totally not qualified professionally. In all honest truth, this place is no different from a sweatshop. You have been warned.

      Continue reading
      3 people found this review helpful
    4. 1.0
      Former Employee

      Joke of a company

      Oct 11, 2019 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing good about this company

      Cons

      I agree with all the cons on this review page. Toxic work culture where they will outcast you when you’re new. No direction on Kpis when you first join. Just say it depends. Doesn’t seem like a professional company at all and many can’t even speak good English. There was a meeting with a multinational partner and some managers couldn’t even stutter out a complete English sentence. Was embarrassing to watch. If you’re looking forward to working with big Brands Lazada or shopee will be a safer bet. Q10 encourages you to work with small micro brands and ah bengs and even to match their level of speaking. And yes their tactics are always one dimensional and the same, all about forcing sellers to slash prices. Low pay and Long working hours. If you go home on time they will give you nasty looks and gossip about you. No mentorship given at all, leaders and managers lack leadership skills. Pay and benefits are a joke. HR will tell you the standard pay will increase after 1.2 years but it’s based on a credit system where you get credits instead of actual pay increase. Really a joke. Annual leave is also miserable.

      3 people found this review helpful
    5. 1.0
      Former Employee, more than 3 years

      executive

      Aug 11, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nothing to mention at all.

      Cons

      long working hours, terribly low pay. no proper annual review process and "bonus" paid in virtual shopping credits. horrible managers who cannot speak or understand english fluently.

      8 people found this review helpful
    6. 4.0
      Former Employee, less than 1 year

      Great people, understaffed with long working hours

      Jan 28, 2019 - Part Time Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The team are amazing! - Convient location - Very Flexible - Easy to join (You dont even need to go for interview if you are shortlisted) -Can quit with notice of 1 day. - Paid Public holidays - Good for new learning experience and understanding how E-commence works. Looks nice on CV if you dont have any experience.

      Cons

      - Long working hours due to last minute deals and not enough designers. Some Account Managers are overly hardworking and worked till wee hours in the night (Eg 5am) - very low pay of $7/hr.

      1 person found this review helpful
    7. 2.0
      Current Employee, more than 1 year

      My honest review

      Feb 26, 2018 - Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A good place to learn how the e-commerce industry works. Depending on the team you are assigned to, you will be exposed to many different kinds of works, ranging from no-brainer web banners to challenging and complex web creative development.

      Cons

      1. Designers are being treated as second-class citizens For an online business who relies heavily on Designers for creative visuals and to a certain extent web programming, there exist a complete lack of respect and understanding for the Designer role. Designers are often deemed not smart enough to attend relevant project meetings. Instead, this is entirely up to the Managers and Marketers to discuss and decide on the creative direction. They would then in turn advise the Designer on how a banner or page should look like. Also, very often you will find that the Company chooses to hire Designers as part-timers for a flat rate of $7 per hour. Bottom line: Are Designers that cheap and expendable? Advice to the Management: Be open and listen to the opinions of your employees. Everybody has different skills and talents to offer. Understand the importance of Designers and their contributions to the Company. Also, hire the right people for the job! Are you looking to hire a Web Designer, Illustrator or just someone whose all intents and purposes are simply to make something look pretty? 2. Your hard work and contributions do not count for anything Imagine working non-stop for over 10 hours a day, creating web banners, designing a newspaper advertisement, writing HTML and preparing eDMs for a very important campaign. On top of all that, going through all your work to make sure that everything is in order. Once, I worked tirelessly on a Friday and Saturday for a total of 24 hours. I was very thankful for a part-timer who worked alongside me during that fateful period. Nonetheless, when an event is successful, Designers are sidelined and the real credit goes to the Marketers and Sales Managers. Advice to the Management: Be more appreciative towards Designers. Award promotions fairly across the Company. Designers are as equally important as Marketers and Sales Managers. Assess and promote a Designer accordingly based on his or her age, level of experience and overall contributions. After all, a promotion only encourages your staff to do even better, right? 3. Lack of manpower to fulfill those last-minute requests Work distribution is uneven throughout the Company. Your knock-off time is heavily dependent on the team you are assigned to. Work requests for Designers may come in as late as 6pm or later. Advice to the Management: Plan for important events weeks ahead. Share the marketing plan with Designers in advance. Allow ample time for the Designers to work their magic during normal working hours.

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      18 people found this review helpful
    8. 2.0
      Former Employee, less than 1 year

      The Unspoken Truths of In-house Designer

      Mar 7, 2018 - Designer in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Enter/exit any of the 3 exits at own ease - Vending machine subsidised by half - Access to Office building 24/7 - Fantastic air-conditioning system - Unlimited smoking break

      Cons

      In general: - Fine system not implemented on late submission for design request from Sales - Marketers condoning Sales’ late submission as some of them don’t see it troubling/apologetic in delaying designer’s operation - Bringing me to next point, last minute request will contain ridiculous requirements; as Sales/Marketer’s sense of entitlement strives on - Be expected to deliver awesome visuals on short notice as negotiating won’t matter - If the Sales doesn’t pick up, it’s still designer’s fault because short notice is never a valid excuse - Be prepared to be blame shifter’s target. Be it good/bad design, if Sales is not up to expectation, be ready to get blame; whereas vice versa is not applicable - Overpromises to client at the expenses of in-house designer’s support will happen - Teammates discreetly marking up design content on spreadsheet will happen - Be prepared to be treated as subordinate over co-worker, as rejecting workload is as good as aiding requester with boss’ siding - Designer’s contribution to offline event will be disregarded; as visitation to ongoing event during working hours/lunch break, will never be initiated; unless requested - Perfunctory / no update will be given to Part-time designer voicing out for Full-time conversion; despite serving for some time - Presence of non-creative background Marketing Head recognising themselves having same quality as Creative/Art Director - And because design is subjective; if the Head picks on you, it means your work will be forever subjected to his/her preference. - And because of that, designers tend to stay within safe zone; ceasing innovation - If you give feedback/bargain, Marketers might perceived your unwillingness as disruptive because they don’t expect much of you, thinking it’s simpler done than talking - Marketers won’t prepare deliverable’s needs prior to two working days on normal days; such miracles only happen when it’s approaching their block leave - Creative juices flowing is expected to run full day, if not, reciprocated with doubtful eyes - Inter-regional sites misusing local site’s event/campaign banners without permission - Expecting an ordinary office CPU to function its processor like prints ad agency’s for newspaper editorial. - Solid State Drive are issued upon request but capacity restricted no larger than 250GB despite some working files are huge causing often migrating/upgrading of hard disk - Rushing work and leaving workplace at knock-off timing will leave a bad impression - As designers are “encouraged” to stay behind since changes are bound to happen - No enforcement of work transparency, some preferred to e-mail individuals for help without notifying the entire group/division/leader, or using of the SharePoint network - Basic etiquette of not sharing master copy of working files, is frowned upon - Slot allocation may not tally; resource allocation might indicate as 1 slot but chances are crafting up to 3 priority-worth of slots - Ratio of designing resources to marketing resources is unbalanced - Annual Wage Supplement is an non-existing entitlement. Let alone D&D, and/or retreats. - Credit Points system revamped; resulting rewards of incentives/increment hold up to every end of [3(n)+1]th month - Few cases of probation lasting more than 6 months, despite having good conduct

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      8 people found this review helpful
    9. 1.0
      Former Employee

      Anonymous

      Mar 17, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None. There is really no real pros expect for maybe getting a little bit of hands on experience on how it’s like to work in an antisocial environment.

      Cons

      Horrible working hours, management is really really terrible. There is no real motivation to working here and I constantly feel like I’m doing something wrong even though I am trying my best. Depends on who the management is. But overall, it’s good to work here if you want to learn a thing or two but after a while you will see why the turnover rate is so high.

      Continue reading
      1 person found this review helpful
    10. 1.0
      Former Employee, more than 3 years

      account manager

      Dec 25, 2017 - Account Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good for short term progression you have CREDIT POINTS FOR COMISSION

      Cons

      low pay for starters hard to see increment no recognition no reward any tom, d!ck, hairy also can enter long working hours 9am - 7pm no over time pay very stress because need to stress vendors to sell everything cheap bosses wants to squeeze the merchants to their very wits always have new direction management thinks they are the best in e-commerce

      Continue reading
      5 people found this review helpful
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