1. Lack of Leadership Direction & Unfair Workload Distribution: Bosses appear unclear about their responsibilities at their levels, leading to confusion and inefficiencies within the team. At times, tasks that should be handled by bosses are delegated to junior staff under the guise of ‘learning opportunities.’ This was problematic, especially when there was an overwhelming backlog, and staff were still told they were not doing enough.
2. Broken Promises of Career Progression: There were promises of promotions and salary increases that didn’t materialize. Staff are constantly led to believe they are on track for advancement, only to find that they weren't even put forward for promotion when the time came.
3. Office Politics and Favoritism: There is a significant amount of office politics, including false accusations made by bosses about their own staff in front of teammates. Favoritism is often shown towards certain staff members who were brought in by the bosses themselves. Additionally, performance evaluations are frequently undermined by irrelevant topics on personal issues and irrelevant gossip about staff attitudes, discussed with teammates, which detracted from the focus on actual job performance.
4. Unproductive Feedback Process: Bosses regularly ask for feedback to improve morale and resource allocation, but when feedback is provided, it is often met with accusations rather than constructive action, and the promised improvements never materialize.
