Rithum Reviews

3.3

52% would recommend to a friend

(414 total reviews)
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Lou Keyes

57% approve of CEO

48% positive business outlook

Rithum has an employee rating of 3.3 out of 5 stars, based on 414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rithum employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

414 reviews
1.0
21 Feb 2023

Useless leadership, failing company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great place. Up until 2 years ago. Since then, no Pros to speak of. There's been a lot of talk about Values, like Bravery Over Comfort, and Transparency. But Transparency was a Con in the "ruse, swindle, trickery" meaning, and Bravery Over Comfort was an invitation to Question Openly The CEO's Contradictions Because You're Looking To Be "Let Go."

Cons

Shameless execs. Playground for failed technologist with a CEO title. Company is failing hard. Recent RIF of 30% of company explained publicly with the expected, and easy to digest without any further scrutiny, "redundancies from acquisition" but in All-Hands the evening of the RIF, CEO stated of CommerceHub and the recently acquired ChannelAdvisor, "both of these companies are not performing as forecast and because of this, we had to adjust our headcount expense." Most long-term employees in any type of leadership positions are no longer employees. They've all been replaced by buddies of the CEO's or guns for hire from the PE firm's previous acquisitions. It seems the primary career skill any of these brought with them is relationships with consultants because they cannot trust advice and collaboration with any of the folks that helped build this platform and drive this company's success for 25 years. CEO says ChannelAdvisor was a great acquisition but it seems like all it's been is another nail in CommerceHub's coffin. Sad!

2.0
4 Apr 2015

Don't Believe the Hype

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A real cunning business model.

Cons

Potential employees should be aware of the two-faced nature of this company, and a few other things as well. First, pretty much all of the hype in the local press is "smoke and mirrors" generated by the company itself. I wouldn't even put it past them that half the (positive) reviews on this board are written by company's "publicity machine". Second, there are stock options, but as a new employee you will not be offered any of them. They are now reserved for the company's founders (pretty much) and select Executives (not so much). If the company's founders can skirt around the issue (and believe me, they will) their existence is not acknowledged unless absolutely necessary. Chances are you will only hear about them through company gossip. Until these guys are able to collect all the outstanding shares from tenured employees, they consider it a privilege that people have them. ("Yeah, right...") Next, the company's founders give the outer appearance that they care about their employees and the culture, but at the end of the day it is all an act. They really only care about what will increase the stock price so they can make more money on the back-end of their deals. It does not matter to them what the toll and stress is on their workforce. But they'll give you an Academy Award worthy performance that it does. Finally, please explain how an (almost) 20-year old company that is a subsidiary of a billion dollar (plus) conglomerate qualify for the "Start-Up NY" program? (In this case though, you should be more angry at the system for creating such bogus legislation that's full of ridiculous loopholes that can easily be exploited....). Not really a critique of the company, but still, just a real shady move that they would apply and get the tax breaks. While this company and its client base presents an allure that's tough for a job seeker to resist; there are much better companies out there with more integrity, and honesty that are more worthy of your talents. Don't believe the hype and never settle. Best of luck!

1.0
5 Apr 2023

CEO is an absolute moron

Recommend
CEO approval
Business outlook

Pros

Any pros have been ruined by the new absolute moron of a CEO, but it is nice being remote at least

Cons

No transparency at all. The CEO told us all year that we're doing great and then laid off 30+% of the company so he could rehire for all those positions with cheap offshore labor. Those that weren't laid off immediately have to stick around and train these new cheap workers on the other side of the planet. Really not even sure what the CEO did was legal, but I'm leaving soon and don't care enough about that clown to look into it. Even the people that weren't laid off are planning to leave. This place is going to be dead and buried shortly under this muppet CEO

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