Pros
Not many. If you're in the office as a dispatcher, you'll start off at $10 an hour and there's a possibility to make more. You'll always be expected to work weekends and nights since it's a 24/7 office. You might have a moderately flexible schedule.
Cons
Oh where to start. It's a family owned company with tons of cronyism and nepotism. Although they got moderately better over the years in hiring qualified people vs someone's brother in law, a friend of a friend who doesn't know what they're doing, or someone that looks pretty sitting in a chair. Management plays favorites, or are absent and can't be bothered to listen to your problems. There is no HR department to go to if you have problems with someone, and protocol for dealing with problems is murky at best and conflicting with people yelling at you at it's worst. Even if you stay You won't be able to qualify for paid time off until you've worked with them for over a year at full time hours. You won't get holidays off, but you will get time and a half for any holiday work. It's an extremely stressful environment to work at day in day out without becoming ground down by it.