SYKES Reviews | Glassdoor.sg

SYKES Reviews

Updated Dec 13, 2019

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2.9
46%
Recommend to a Friend
60%
Approve of CEO
SYKES President & CEO Chuck Sykes
Chuck Sykes
1,333 Ratings
Pros
Cons
  • "It can be a little tricky to maintain customer service scores but it is nothing major(in 79 reviews)

  • "I have nothing but good things to say about my time I have been with sykes but I've always enjoyed call center work(in 72 reviews)

More Pros and Cons
  1. "Healthy working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SYKES

    Pros

    attractive job offer, pleasant facilities, nice people

    Cons

    toxic working schedule. unhealthy times

    SYKES2016-09-05
  2. "Working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Csr1 in Singapore

    I worked at SYKES for more than 3 years

    Pros

    Fun working environment. Good benefits package.

    Cons

    Lack of career development programmes.

    SYKES2015-07-01
  3. "A good company to its employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook

    I worked at SYKES

    Pros

    Company owners care for its people.

    Cons

    Very few opportunities for growth.

    Advice to Management

    Please improve more on company's compensation

    SYKES2014-01-29
  4. "Quick interview process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES part-time for less than a year

    Pros

    There hours are very flexible . You pick the hours.

    Cons

    Need to provide some equipment

    SYKES2019-12-13
  5. "I enjoyed it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vansant, VA
    Recommends
    Approves of CEO

    I worked at SYKES full-time for more than a year

    Pros

    The people that you work with The OT available

    Cons

    Customers cussing Phone ringing back to back

    Advice to Management

    All of the managers that I had were caring

    SYKES2019-12-10
  6. "Very good and professional company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Agent in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time for less than a year

    Pros

    Excellent managers and good environment

    Cons

    Hard career and low benefits

    SYKES2019-12-10
  7. "Easy job"

    StarStarStarStarStar
    Current Employee - Customer Service Representative 

    I have been working at SYKES full-time

    Pros

    Laid back, remote, lots of help

    Cons

    I don’t have any cons

    SYKES2019-12-09
  8. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Specialist 

    I worked at SYKES full-time for more than a year

    Pros

    Working from home was great

    Cons

    Working from how your expected to do all the weird shifts with split days off and different lunch break every day

    SYKES2019-12-09
  9. "Nice team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support in Berlin

    I have been working at SYKES full-time for more than a year

    Pros

    Great people, flexible work shifts

    Cons

    Sometimes dis organized, long hours,

    SYKES2019-12-09
  10. "First job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Executive Assistant in Secunderābād

    I have been working at SYKES full-time for more than a year

    Pros

    Good company to start career for grads and undergraduate

    Cons

    Issue with cab facilities and few

    SYKES2019-12-09
Found 3274 reviews