SYKES Reviews | Glassdoor.sg

SYKES Reviews

Updated 15 Feb 2020

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2.9
48%
Recommend to a Friend
62%
Approve of CEO
SYKES President & CEO Chuck Sykes
Chuck Sykes
1,365 Ratings
Pros
Cons
More Pros and Cons
  1. "Healthy working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SYKES

    Pros

    attractive job offer, pleasant facilities, nice people

    Cons

    toxic working schedule. unhealthy times

    SYKES2016-09-05
  2. "Working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Csr1 in Singapore

    I worked at SYKES for more than 3 years

    Pros

    Fun working environment. Good benefits package.

    Cons

    Lack of career development programmes.

    SYKES2015-07-01
  3. "A good company to its employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook

    I worked at SYKES

    Pros

    Company owners care for its people.

    Cons

    Very few opportunities for growth.

    Continue reading
    SYKES2014-01-29
  4. "Pretty Decent Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Provo, UT
    Recommends
    Approves of CEO

    I have been working at SYKES full-time for less than a year

    Pros

    Pay was transparent for everyone. My coach was amazing! Management was pretty friendly and open. It was pretty easy to get time off or switch shifts for school and family things.

    Cons

    Most of the phone calls are easy but some people didn't understand credit card basics.

    Continue reading
    SYKES2020-02-13
  5. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Training Associate in Mandaluyong City
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SYKES full-time for more than 3 years

    Pros

    SYKES has a good process of internal hirings that will give great opportunities to grow and be exposed to their desired support functions. People are easy to get along with. The culture is incomparable.

    Cons

    Promotion takes so long. You have to do the work first before you get the actual title. Plus, you get exhausted to tons of initiatives. Initiatives are good but there were projects that aren't necessary.

    Continue reading
    SYKES2020-02-13
  6. "It was decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fort Smith, AR
    Recommends

    I worked at SYKES full-time for less than a year

    Pros

    Full time, great hours, extensive training to make sure you get the job done

    Cons

    High stress back to back calls

    SYKES2020-02-12
  7. "Great place. Great people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Larnaca
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time for more than 3 years

    Pros

    Great place. Great people. Amazing benefits. SYKES Cyprus is the best employer in Larnaca!

    Cons

    Can't think of any con.

    Continue reading
    SYKES2020-02-10
  8. "Good but pay is poor"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Edinburgh, Scotland

    I worked at SYKES full-time for more than a year

    Pros

    Amazing colleagues and great atmosphere

    Cons

    Poor pay for the jobs involved

    Continue reading
    SYKES2020-02-11
  9. "Great job worth working their"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sumter, SC

    I worked at SYKES full-time for less than a year

    Pros

    great pay great hours willing to work with your schedule

    Cons

    aggravating phone calls quality control is strict

    SYKES2020-02-10
  10. "Easy, but sometimes demanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Berlin

    I worked at SYKES full-time for less than a year

    Pros

    Good atmosphere with coworkers

    Cons

    Lunch break isn’t paid, job can be very demanding!

    SYKES2020-02-10

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