Schneider Employee Reviews about "dispatch"

Updated 14 Feb 2020

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3.1
52%
Recommend to a Friend
56%
Approve of CEO
Schneider CEO Mark Rourke
Mark Rourke
55 Ratings
Pros
  • "Schneider has many really great people(in 37 reviews)

  • "Good home time for dedicated, get paid well if you run(in 36 reviews)

Cons
  • "Low pay for positions compared to similar roles at other companies(in 40 reviews)

  • "Dispatch is not very knowledgeable(in 35 reviews)

More Pros and Cons

Reviews about "dispatch"

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  1. Helpful (1)

    "Worst job I've ever had in my life."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - OTR Team Driver in West Memphis, AR
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Schneider full-time for less than a year

    Pros

    Literally none not a one

    Cons

    I could sit here all day listing cons. How about crappy equipment? That they refuse to service. Whenever they do finally service yet. They will not pay for your hotel room. You have to pay for it on your own. No reimbursement. Or anything I have had 2 dispatchers so far and they were both horrible. Purposely making our lives as hard as possible and giving us some no runs whatsoever. And blaming the economy They have literally been trying to make us quit. It's been confirmed by another dispatcher Never been treated so bad by a company in my life. Our average load is 4 to 500 miles live load and live unload with several day delivery schedule and where a team

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  2. Helpful (1)

    "Run away!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Class A Truck Driver in Glendale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Schneider full-time for less than a year

    Pros

    Not having to work there ever again

    Cons

    Their drivers are a number, they expect you to sweat instead of sleep (No APU's, Idling is governed to shut off after a couple minutes), dispatch pressures you to run while fatigued, they run dangerous equipment, they have zero tolerance for newbie mistakes and will fire you leaving you stranded, because they have lines out the door of other inexperienced government-funded CDL graduates that they can replace you with. They short-change you on your final check knowing you don't have the time and resources to battle with their legal team. Wages are pretty close to minimum wage, except you get no overtime like you would in a traditional workplace. They give less than 72 hour notice of any layoffs happening and make no effort to reassign dislocated workers.

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    Schneider Response

    September 27, 2019Corporate Recruiter

    Thanks for the review and feedback. This type of behavior does not reflect who we are and we have a dedicated support team to help with concerns like this. We can assure you one of our core values is Respect for All.

  3. Helpful (1)

    "Too much hassle"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Truck Driver in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Schneider full-time

    Pros

    The consistent pay and benefits helped while working

    Cons

    Pushy dispatchers would make you take runs you didnt want.

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    Schneider Response

    July 9, 2019Digital Media Representative

    We care for each and every one of our drivers and work hard to make the driver experience better so we appreciate your feedback. And we are sorry you had a bad experience with your dispatcher. Truck driving can be hard and it isn't for everyone. Take care.

  4. Helpful (1)

    "Misleading recruitment and support for major on the road maintenance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Professional Truck Driver in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Schneider full-time for less than a year

    Pros

    Nice trucks, if everything works.

    Cons

    Bad trailer maintenance, no support from DBLs/dispatch and/or after- hours support personnel. They do not support or trust their drivers who have to make key decisions on the ground to support the customer and the company mission.

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    Schneider Response

    October 9, 2018Social Media Coordinator

    Thank you for the review. We have a top-notch maintenance program and do our best to keep our trucks and trailers moving but like anything mechanical, equipment does break down. We're sorry you had that experience and feel that we don't support you. We absolutely support our drivers and expect them to make the right decisions regarding what's best for themselves, the company and our customers. Take care and drive safe.

  5. Helpful (1)

    "Dedicated Driver Costco Account Dallas"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Schneider full-time for more than 10 years

    Pros

    Stable company with opportunity to be home at regular intervals if you live In Dallas area.

    Cons

    A lot of wasted time hauling backhauls such as pallets and scrap cardboard to get you back to Dallas area. Average miles per week 2000-2500. Some stores are not ready for delivery at the scheduled delivery time, which can cause frustration for driver. High turnover in dispatch personnel and drivers .

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    Schneider Response

    May 21, 2019Digital Media Representative

    Thanks for the review. We have a huge support team behind you to see you succeed, including DBLs, Operation Managers, safety leaders, Associate Relations and more. Please reach out to them and share your thoughts and concerns. Drive safe.

  6. "Salary"

    4.0
    Truck Team Member in Medford, OR

    I have been working at Schneider

    Pros

    Polite respectful and very knowledgeable about their trucks. Easy to transfer between sections. Training is short and minimum time away from family.

    Cons

    Not always forth coming about loads. Hard to get home time when in an emergency. Dispatch is not very knowledgeable.

    Schneider Response

    May 21, 2019Digital Media Representative

    Thank you for your feedback and review! We are happy to hear you are being treated well and your home time fits with your family's needs. When you are having conflicts we want drivers to reach out to their leaders right away to see what's going on. Drive safe.

  7. "Training"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - OTR Truck Driver in Gary, IN

    I worked at Schneider full-time for more than 3 years

    Pros

    Excellent tanker trainers and program

    Cons

    Will force dispatch you and give you a service failure.

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  8. Helpful (1)

    "Good company but DBLs Lie"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Schneider full-time

    Pros

    Keep you moving. Okay pay Get home on time 98% of time Sign on bonus Keep trucks maintained Treat decent over phone

    Cons

    DBLs lie but that's an individual character flaw, not the company. Forced dispatch, try to put you on accounts without having the respect to ASK a driver if they want that account. Planners will try and overbook you if you let them, you just have to stick to your guns. No APUs so hard to make bonus during hot months. No pet policy or plans to. I'm gonna switch to a company that has a pet policy once I get 1 yr under my belt.

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  9. Helpful (3)

    "Regional driver"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Truck Driver in Reno, NV
    Recommends
    Neutral Outlook

    I have been working at Schneider full-time for less than a year

    Pros

    Good people, willing and able to work with your needs, dependable company, decent pay, freight available every state (I think), very nice motel accommodations when truck is in the shop for days. Pay every week.

    Cons

    I hate the old Kenworth equipment I have. I'd like a 2 bunk sleeper or a Volvo but I don't want to make demands unnecessarily. (They don't have Volvos.) The truck's computer tablet can be frustrating and time wasting. Can't get through to dispatch at night! Stupid rules about cooking in trucks.. Orientation had awful food provided

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  10. Helpful (5)

    "Intermodal Driver"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Local Truck Driver in San Bernardino, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Schneider full-time for more than 5 years

    Pros

    You go home every night. That's it.

    Cons

    The hours are long and they pay is insulting. I work in San Bernardino, CA and we're paid $10.50 an hour plus load pay and miles. Management wants the drivers to work a minimum of 10 hours a day even when freight is slow. They've crafted a method of dispatching to ensure that they get 10 hours of work out of you. Load pay ranges anywhere from $20.50-$30.50 based on how long you've been there. They also have a performance system in play that adds up to $6 in addition to your load pay if you can manage to hit a targeted number combined of several categories such as your, (days work, MPG, over speed, and preventable accidents). The mileage pays $0.10 a mile so racking up on miles is a no go here, which sucks because we frequent San Diego. The office personnel doesn't care about any of your grievances, they'll tell you anything to get you out of their face. The office personnel dislikes the fact that you make more money than they do and their not afraid to let you know either. The dispatchers dish out loads at random so don't be surprised if they want you to go from Moreno Valley, CA all the way to Compton, CA (about 80 miles) to pick up a load. This place sucks.

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Found 35 reviews