Sevenstep Reviews

3.8

72% would recommend to a friend

(284 total reviews)

Amy Bush

82% approve of CEO

63% positive business outlook

Sevenstep has an employee rating of 3.8 out of 5 stars, based on 284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sevenstep employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

284 reviews
1.0
1 May 2018
Recommend
CEO approval
Business outlook

Pros

I'm usually the type who likes to see the glass half full, but in this case I can only think in location and that is a starting point for someone with no experience - though you most probably have better options.

Cons

I worked a Sevenstep for a year and honestly I don't know how I endured so much time. I ended up quitting for a much better opportunity and for my mental and physical health. I was among a group of more than 5 people who left in 3 weeks. * Everything has been mentioned in other reviews: low pay, no 401k match, no incentives, no work from home, no sick days, laughable PTO, packed and dirty office, the saddest kitchen I've ever seen in an office. Office is never cleaned, huge issue if you have allergies. There are RATS, you can see the traps settled and you are are asked not to leave any food on top the desk overnight. * Did I say the office is never cleaned? That is not exactly true, because every Friday a team is chosen to clean the kitchen, so every once in a while you will lose an entire hour of work tossing off food, cleaning the sink, etc. Employees will also take turns to be at the front desk - being a recruiting company, not being able to hire a receptionist should be itself a red flag. * MICROMANAGEMENT at embarrassing levels; you lose a lot time in meetings where everyone mentions their plans for the day, or in writing the report-of the report-of the report; and of course, your management won't trust you at the point that depending on the account, they will listen to your calls, you'll have to copy them on every single email you send, etc. * High-school atmosphere with all that implies: tons of gossip, half of the company sleeping with the other half, favoritism (based on looks, sucking up to your manager and/or how "nice" it is perceived you are, never on performance) that will heavily impact on promotions/raises... * Training sessions are so poor that you never learn any skills that could be useful in a real job - seriously, I've got trainings on how to organize my day, how to write an email, how to get feedback from a manager... Also, in my account they forced people to attend all the trainings - even training sessions we had already attended once or twice -, which in the end was a big waste of time. * There is a lot of pressure to socialize, go for drinks after office, volunteer after hours, be on a permanent hype in which having a bad day is not allowed unless you wanna be called out publicly; if you reject to attend because you have a family or just a life outside work, you can forget about ever getting a promotion. * All management levels lack of preparation in both recruiting and in how to actually lead a team, it is pathetic and shameful to watch. * Unbalanced distribution of work: you will see people, especially in management levels or the "favorites", who won't do nothing, while others, generally the good performers who keep the company floating, are overwhelmed. * You are and are treated like no more than a pawn. This means they will change you from accounts or from position (from recruiting to sourcing or coordinating, for example) without considering your opinion. Be prepared as well to move seats and desks at least monthly. * Unless you are a favorite, you will not receive clear feedback or a guide for your career development - because guess what, there is none. Actually, a lot of the "management" titles were created to give people an illusion of advancement in the first place; at least half of the company is senior level an above, when it is obvious that these titles have no equivalent in the real world . This means that managers will lie to you a lot when it comes to opportunities of growth - for instance, they will always tell you how a fantastic opportunity it is for you to switch accounts. It is not. It will hurt your annual review. * I felt so invaded whenever I requested PTO, because in my team it was required to provide very personal details regarding why you were requesting PTO (including family and health information) and you would be harshly questioned on the amount of time you would take if it was anything more than 3 days in a row. * They will always brag about how awesome the company/your account is doing, yet you see accounts closing and a lot of people leaving. And taking that it is true that they are growing so amazingly, then share the love with your collaborators! Because the company is so cheap that they will even have a Christmas party for the leading and management levels - separated from the rest of the employees. Yes, while leadership and management levels will have a "Gala" in a hotel and they will pay plane tickets and hotels for people coming from the UK and Australia, the rest of the employees will have to content themselves with the cheapest dive bar around. At least now they are generous enough to offer employees a Christmas party, I guess. I cannot even begin to describe how childish and offensive that is. * And if that was not enough, if you belong to a minority, be prepared to face BLATANT racism from your peers and management. There is no diversity within the company and this means you will be treated awfully, from having to work double to prove your value, to be asked the most intrusive questions, to be watched on anything you do and to hear offensive statements daily.

avatar
Sevenstep Response
8y
Please understand that we strive to provide all of our employees with a supportive and engaging work environment that fosters individual growth. It is unfortunate to hear that certain aspects of your work experience were not positive. We value all feedback and always take away important perspectives that help us to grow. Myself or any member of our leadership team would welcome the opportunity to speak to you to better understand your experience. Please contact us to arrange a discussion at humanresources@motionrecruitment.com
1.0
20 May 2020
Recommend
CEO approval
Business outlook

Pros

“A sane person to an insane society must appear insane.” -Kurt Vonnegut, Welcome to The Monkey House “It’s a mad house!” - Charlton Heston, Planet of the Apes “You can’t roller skate in a buffalo herd.” - Ancient proverb Rent money. Any time I hear of a friend moving to town who needs a quick job to pay that security deposit, I send them Sevenstep-way. Anybody can land this job. I’m positive that if you showed up in banana suit to your interview you could spin some yarn that would land you a seat at the Sevenstep table. Sevenstep laid brutally bare the kind of life I never want to be a part of again. In that regard it was a truly invaluable experience.

Cons

I recall one day sitting beneath the fluorescent lights of a windowless basement café, the go-to lunch spot for the dedicated Sevenstep employee, partaking in my daily airing of grievances with a co-conspiring colleague of mine. He stared down into his sauce-stained and microwave-warped Tupperware, and with a voice that seemed to be finally heeding the call of the void said, “I feel like this is the place they wrote Hotel California about.” Several years on and I’m still thinking about Sevenstep. You can check out anytime you like, but you can never leave. According to the Journal of the American Medical Association, roughly 17% of Americans are prescribed antidepressants. That’s 1 in 6 Americans who need to take a pill every day to keep the wheels on the bus. And according to me, the poisoned wellspring of that psychiatric desolation is air-conditioned, carpeted holes like Sevenstep RPO. We grow up, encouraged by parents and neighbors, by teachers and coaches and professors, that we can have anything, that we can achieve whatever we want, that we can be anyone. Then, however many years it’s taken you to get there later, you look up from a PVC-laminate desk, and peer out at a sea of aerobic-ball desk-chairs, call-center headsets, Pop! figurines, and faces empty with apathy, complacency, and disinterested incompetence. The first inclination is to run, but maybe the vertigo begins to set in, so instead you say to yourself, “Where did I put that psychiatrist’s number?” Yes, heavy is the heinie that sits on the swiveling thrones of Sevenstep, a company that has a coffee machine in the kitchen but makes you bring the beans. That chooses to rotate its staff through front desk duty rather than hire somebody to just do the job. That warms up the team with such fun brain-benders as “If you had one extra hour in your work day, what would you do with it?” That has a team dinner and asks the waiter to split the bill 17 ways. That pays its employees pennies, then sends them over to Glassdoor to dilute the vitriol (“Cons: None that I can think of.” Please). That will have you surfing the web all day, and all week, and all month, to find candidates for a door-to-door printer sales position, or maybe a technical merchandising specialist (somebody who tightens the screws on the vending machine at the tractor plant). That loops employee headshots and fun facts on a giant screen over the front door (“Fact: I had back surgery.” Huh?). That is teeming with managers who have simply been coming to work long enough to be handed their titles, much like the tie-clipped manager who started on the register at the Dunkin Donuts across the street. The worst part of Sevenstep is that it is comprised of individuals who hold their job not because they feel some burning drive to pour gasoline on the fire of Recruitment Process Outsourcing (and really, does anybody?), but because they took the job once, and, well, they’re just still there. This was true among entry-level staff and senior management alike. I am not here to merely throw stones (although I won’t blame you if you don’t believe me), there were certainly shiners with Bound for Glory tattoos on their foreheads, but the tar of apathy that they were rising to the top of only made their exuberance all the more puzzling. What kind of place is it that causes you to doubt the sanity of its best employees?

1.0
23 Mar 2018

Mass exodus, yet no change

Recommend
CEO approval
Business outlook

Pros

You learn about some industries and basic recruiting. You can learn a TON about sourcing as that crew are of the nicer bunch .

Cons

Awful management: in Denver I have seen horrible attrition under multiple managers and no one has really cared. Of the senior leadership fired they waited way too long to do so. Entry level staff legit have developed eating disorders, depression and anxiety from managers and I lost count how many times people said "oh god, she is calling me" or "I can't work with her anymore". This person is the equivelant of a puppy mill but for teammates yet they let them ruin accounts and keep her. How about a manger dating a senior manager that oversees the same account in a way. This is a conflict but SS is running a little short on alternatives so plays dumb (*See real dumb*). Recruiting can be a tough job yes, but SS makes it extra tough on their non management staff by lack of caring or wanting to understand (*See self interested jerks or oblivious bros*) and when you couple that with absurdly low salary you don't have a productive environment. Productive as in growth and development not as in call monkeys. Don't worry, as I wrap up my day, I hear that yet another person is quiting (4th in a months time I think now) and you know what;no one will do a friggin thing. I see all of a sudden there is an inundation of good reviews. This tends to happen when people are dropping like flies. If SS put that much effort into fixing things instead, I'd be impressed. Also, the rebranding is laughable. A bunch of outdoor extreme adventure stuff not relevant to 99% of the staff nor client's. Whomever chose "unbounded" needs to be fired too!

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Glassdoor has 289 Sevenstep reviews submitted anonymously by Sevenstep employees. Read employee reviews and ratings on Glassdoor to decide if Sevenstep is right for you.