SimplyBiz Reviews
Updated 8 May 2023
Found 23 of over 23 reviews
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- Current Employee, more than 3 years★★★★★
Fast paced, rapidly modernising organisation
8 May 2023 - Head of Infrastructure in Huddersfield, EnglandRecommendCEO ApprovalBusiness OutlookPros
Excellent pay and benefits, autonomy and trust across business areas, genuine desire to update and renew company culture
Cons
none to note! If you are receptive to change and are ready to take ownership of your work this is an excellent place to work
- Former Employee, more than 3 years★★★★★
Pros
They try and make the office environment fun
Cons
Really poor salaries Too clicky
Continue reading - Current Employee, more than 3 years★★★★★
Negative work culture and constant bullying
31 Aug 2021 - Senior Account ManagerRecommendCEO ApprovalBusiness OutlookPros
Nice people and good events.
Cons
Lower than industry pay. Culture has changed in the last couple of years negatively impacting staff. Bullying and toxic environment by those in management. Seeing a lot of good colleagues leave as a result as there is very little reward for the level of work demanded. Sadly reaching out for help under the official routes has gone unnoticed and has impacted the mental health of me and my colleagues across various teams. Covid put some pressure on as it did with everyone but progressively the motivation has sunk for me and many others due to the senior managers taking out their frustrations out on us which is simply unfair where its one rule for managers and completely different for its workers doing the 'doing' work.
Thanks for your feedback. I'm really concerned at some of the comments in your review. I can see you're a current employee and so I would welcome the opportunity to talk with you in confidence if you felt comfortable reaching out to me directly. We don't want anyone feeling the way you do, so I would love to see what we can do to resolve some of these concerns for you.
- Current Employee, more than 5 years★★★★★
Great place to work
8 Mar 2022 - Anonymous Employee in Huddersfield, EnglandRecommendCEO ApprovalBusiness OutlookPros
Great culture, management take you on a journey, sharing company strategy and updates on a regular basis
Cons
No cons to flag from my perspective
SimplyBiz Response
HR Director
Thank you for your feedback, it's very much appreciated.
- Current Employee, more than 5 years★★★★★
Would recommend!
17 Sept 2021 - Customer Service Advisor in Huddersfield, EnglandRecommendCEO ApprovalBusiness OutlookPros
Lots! Some really great managers Lovely colleagues Brand new fitted out office (head office) Good communication from management Training opportunities Wellbeing of staff is a priority Hybrid working options
Cons
Salaries can be a bit on the low side but other benefits make up for it (inc life cover, critical illness, income protection, enhanced paternity leave/pay, birthday vouchers, long service awards, vouchers for new babies and weddings)
Continue readingSimplyBiz Response
HR Director
Many thanks for your positive feedback, it's great to hear. We're always here and happy to take suggestions if you think there is anything we could be doing differently or better.
- Current Employee, more than 8 years★★★★★
Good place to work
20 Sept 2021 - Administrator in Huddersfield, EnglandRecommendCEO ApprovalBusiness OutlookPros
The people are the best thing about working here. Working alongside some great colleagues. Really good at investing in their staff with training and development. Loads of support for line managers from HR and senior management. Great culture and atmosphere plus brand new offices!!
Cons
Salaries need benchmarking and the benefits need an overhaul.
SimplyBiz Response
HR Director
Thanks for your positive feedback, I agree we've got a brilliant group of people working here and I'm delighted to hear you feel our management team is supportive. We've also taken on board the feedback regarding benchmarking and benefits and are working hard in the background to make plans, we'll be in a position to share further details with everyone before the end of the year.
- Former Employee★★★★★
Not as good as it seems on the outside
20 Sept 2021 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Friendly people, you will make some great friends.
Cons
Toxic company culture. Low pay. Little motivation. Lots of staff leaving. Poor management in many departments.
Continue readingSimplyBiz Response
HR Director
Thanks for your feedback. I'm sorry to hear that you had a negative experience in our business. As someone who has been employed by us you will be aware that we introduced a new fortnightly pulse survey for staff this year with the sole intention of collecting data to drive our people strategy and inform improvements to our employee experience. We also take mental health very seriously, and ensure that this is a key part of our culture. We ensure this remains a focus in several ways, including: - We have a 5 pillar wellbeing strategy which informs our weekly wellbeing calendar of activity for staff - We provide mandatory annual training for all staff on maintaining good mental health, and for our managers on how to support our people with their mental health - We provide external Employee Assistance support - We have dedicated Mental Health First Aiders and a named contact for mental health support.
- Former Employee, more than 3 years★★★★★
Pros
Some of the people - you remove them (as you have) and the business is nothing. Unfortunately there are too many cons, you need to understand how it is.
Cons
Condescending and belittling managers and senior management, constantly pulling rank. An ongoing bullying culture within the business, many staff are unhappy yet scared to voice concerns as they will immediately be seen as a problem and dismissed. Voice your concerns to HR, they will dismiss your concerns and immediately side with the managers, no matter how wrong. All staff are overworked for below silly below average pay, management will squeeze all energy out of your role to the point you have no personal life. The effort to protect the wellbeing of staff is comedic, the business let go over 100 staff in 2020 under redundancy as a cover to let go of the people they disliked the most, excluding me having left on my own terms. You can do miles better than work here. If you join you will be fed promises of career development etc , I have had none of this and similar alike with peers, they emphasise on training opportunities being available and block all routes to them at the same time due to resource issues. You can change the name, but you can’t change the culture. Changing the name has not made you become any more modernised at all. High staff turnover and weak retention is a major feature for this business.
Continue readingSimplyBiz Response
HR Director
Thanks for taking the time to share your feedback with us. We are not used to receiving one star reviews and we are sorry to hear that your experience of working with SimplyBiz was unsatisfactory. We value all of our current and former employees feedback and I'd really like to understand your concerns in more detail so please do get in touch with me directly to discuss, if you feel comfortable doing so. Emily
- Current Employee, more than 5 years★★★★★
The Company listens
3 Nov 2021 - Senior Technical Adviser in Huddersfield, EnglandRecommendCEO ApprovalBusiness OutlookPros
A good company to work for
Cons
None really for suitably qualified
Continue readingSimplyBiz Response
HR Director
Thank you very much for your positive feedback
- Current Employee, more than 10 years★★★★★
An excellent and friendly company to work for
10 Sept 2021 - Anonymous Employee in Huddersfield, EnglandRecommendCEO ApprovalBusiness OutlookPros
Great colleague and a close knit workforce. Lots of talent which is shared.
Cons
Pension contributions are the min the firm can make under the current rules. Poor for a firm in financial services.
SimplyBiz Response
HR Director
Thank you for your lovely feedback and I absolutely take on board your comments about our pension. We're in the process of reviewing our benefits package as a whole following feedback we've received from our people through Peakon and will share details of actions we propose to take in Q4.
SimplyBiz Reviews FAQs
SimplyBiz has an overall rating of 3.9 out of 5, based on over 23 reviews left anonymously by employees. 78% of employees would recommend working at SimplyBiz to a friend and 78% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
78% of SimplyBiz employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SimplyBiz 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.
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HR Director