Singtel Customer Care Officer Reviews

Updated Jun 19, 2021

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Found 33 of over 1,617 reviews

3.5
59%
Recommend to a Friend
100%
Approve of CEO
Singtel Group CEO Kuan Moon Yuen
Kuan Moon Yuen
2 Ratings
  1. 5.0
    Former Employee, more than 1 year

    Not so bad

    Jan 28, 2021 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bonus is really not bad

    Cons

    Not so easy to get promoted

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  2. 4.0
    Former Employee

    Salary

    May 5, 2021 - Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly colleague and environment. Good for fresh dis grads

    Cons

    Nothing much to say about it

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  3. 2.0
    Former Contractor, less than 1 year

    Welfare

    Mar 9, 2021 - Senior Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Colleagues are great, we had the same mindset and experienced a lot of things together.

    Cons

    The company only prioritise the customers, even when customers are nasty and in the wrong. Sometimes, they really need to have good welfare for us. They did not guide me and others at all, including the team leaders. They will monitor your work every minute, you won't get any rest that you deserve.

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  4. 4.0
    Current Employee

    Good welfare

    Feb 27, 2021 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great colleagues and t&c of employment

    Cons

    Arranging words properly for others to understand

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  5. 2.0
    Current Employee

    High stress

    Apr 7, 2021 - Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -office space -customers are mostly manageable

    Cons

    -fast paced and stressful -questions that cannot be answered -alt sat work weeks

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  6. 3.0
    Former Contractor, more than 1 year

    Average

    Mar 30, 2021 - Senior Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits & Allowances are good

    Cons

    Too much workload & stress.. long hrs

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  7. 3.0
    KEY NOT FOUND: jobLine.temporary-former

    Good

    Mar 29, 2021 - Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly colleagues, helpful mentor, good employee welfare

    Cons

    Outdated system, heavy workload, demanding manager

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  8. 4.0
    Current Intern, less than 1 year

    Feedback

    Dec 21, 2020 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly environment and good processes

    Cons

    Strict kpi and lack of benefits

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  9. 3.0
    Current Contractor, less than 1 year

    My Working Experience

    Feb 10, 2021 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Consistent schedule, convenient working location

    Cons

    Low pay, management is very calculative

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  10. 4.0
    Current Employee, less than 1 year

    Working environment

    Oct 29, 2020 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really nice and easy going place

    Cons

    A bit of slow work pace

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Viewing 1 - 10 of 33 Reviews

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