Singtel Customer Care Officer Reviews

Updated 5 May 2021

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3.2
59%
Recommend to a Friend
100%
Approve of CEO
Singtel Group CEO Kuan Moon Yuen
Kuan Moon Yuen
1 Rating
  1. 5.0
    Former Employee, more than 1 year

    Not so bad

    28 Jan 2021 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bonus is really not bad

    Cons

    Not so easy to get promoted

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  2. 4.0
    Former Employee

    Salary

    5 May 2021 - Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly colleague and environment. Good for fresh dis grads

    Cons

    Nothing much to say about it

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  3. 2.0
    Former Contractor, less than 1 year

    Welfare

    9 Mar 2021 - Senior Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Colleagues are great, we had the same mindset and experienced a lot of things together.

    Cons

    The company only prioritise the customers, even when customers are nasty and in the wrong. Sometimes, they really need to have good welfare for us. They did not guide me and others at all, including the team leaders. They will monitor your work every minute, you won't get any rest that you deserve.

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  4. 2.0
    Current Employee

    High stress

    7 Apr 2021 - Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -office space -customers are mostly manageable

    Cons

    -fast paced and stressful -questions that cannot be answered -alt sat work weeks

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  5. 4.0
    Current Employee

    Good welfare

    27 Feb 2021 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great colleagues and t&c of employment

    Cons

    Arranging words properly for others to understand

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  6. 3.0
    Former Contractor, more than 1 year

    Average

    30 Mar 2021 - Senior Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits & Allowances are good

    Cons

    Too much workload & stress.. long hrs

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  7. 3.0
    KEY NOT FOUND: jobLine.temporary-former

    Good

    29 Mar 2021 - Customer Care Officer in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly colleagues, helpful mentor, good employee welfare

    Cons

    Outdated system, heavy workload, demanding manager

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  8. 4.0
    Current Intern, less than 1 year

    Feedback

    21 Dec 2020 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly environment and good processes

    Cons

    Strict kpi and lack of benefits

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  9. 3.0
    Current Contractor, less than 1 year

    My Working Experience

    10 Feb 2021 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Consistent schedule, convenient working location

    Cons

    Low pay, management is very calculative

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  10. 4.0
    Current Employee, less than 1 year

    Working environment

    29 Oct 2020 - CCO (Customer Care Officer) in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really nice and easy going place

    Cons

    A bit of slow work pace

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Viewing 1 - 10 of 31 Reviews

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