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Singtel

Part of Temasek
Engaged Employer

Singtel

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Singtel Reviews

3.7

71% would recommend to a friend

(2253 total reviews)

Group CEO Kuan Moon Yuen

Kuan Moon Yuen

84% approve of CEO

Ratings by category

3.8

Diversity and Inclusion

3.6

Career Opportunities

3.5

Culture and Values

3.5

Work/Life Balance

3.4

Senior Management

3.4

Compensation and Benefits

Ratings distribution

5 stars

21%

4 stars

32%

3 stars

31%

2 stars

9%

1 star

7%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "supportive and friendly colleagues (most already left or have expressed intention to leave)(in 232 reviews)
  • "Good work life balance if you are in the right team(in 174 reviews)
  • "Good benefits and suitable for those with family(in 116 reviews)
  • "People are nice and helpful(in 86 reviews)
  • "Good working environment(in 61 reviews)
Cons
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Found 2,253 of over 3K reviews

Updated 30 Nov 2023

    1. 3.0
      30 Nov 2023
      Senior Operations Manager
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good colleagues and you have to be a good self learner

      Cons

      no work life balance in Opns. and the bonus/increment is very minimum

      1. 4.0
        29 Nov 2023
        Director
        Current Employee, more than 10 years
        Singapore
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good leadership team. Empowers everyone to make decisions.

        Cons

        legacy process which delays the sales cycle

        Hello, Thank you for sharing your thoughts. Glad that you have a great experience with us and let’s continue to make a positive impact at work. Take care and stay well!

      2. Join the Singtel team
        See Our Latest Jobs
        1. 3.0
          28 Nov 2023
          Customer Service Representative (CSR)
          Former Employee, less than 1 year
          Singapore
          Recommend
          CEO Approval
          Business Outlook

          Pros

          training and guidance given was good, helpful

          Cons

          scolded very badly for mistakes made

          Hello, Thank you for taking the time to provide us with your feedback. We appreciate your honesty and willingness to share your experiences. We are sorry that we did not have the opportunity to learn about the issues you experienced while you were still with us. Feedback from our employees is important because it helps us to create a better workplace for everyone. We encourage all our employees to speak up and voice any concerns they may have with their managers or our HR people partners. We believe in creating an open and supportive work environment where everyone can feel comfortable raising any issues they may have. We wish you all the best for the future and thank you for your contributions to Singtel.

          1. 3.0
            28 Nov 2023
            Management Associate
            Former Employee, less than 1 year
            Singapore
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Good pay and friendly colleagues

            Cons

            Lack of information sharing in the company, hard to be collaborative

            Thank you for sharing your concerns. While we have requested all employees to return to the office, we recognise the value of flexibility in the workplace. Hence, we allow employees the flexibility to work from home to attend to personal matters or to focus on specific tasks that require a quiet environment, as long as it does not exceed one day per week. They would just have to inform their manager to pre-empt any disruptions to business operations. The flexibility of working from home must be balanced with the importance of having in-person attendance at the office. Being together in the office helps to foster teamwork and camaraderie, facilitates co-creation, ideation and innovation, and creates a stronger sense of belonging, vital for nurturing the organisation's culture and identity. Many of our employees, especially new hires, have shared that returning to the office increased their access to mentors and more experienced colleagues, established clearer work-life boundaries, and contributed to improved mental wellness. We recognise that change can be uncomfortable. Our employees who have personal needs for more flexibility in their workdays should talk to their manager and HR people partner. We have other flexible work arrangements that can be explored.

            1. 3.0
              28 Nov 2023
              Software Engineer
              Current Employee
              Singapore
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Your workloads kinda depend on your attitude and skills. If you are good, you get more challenging tasks or deadline. If you are a slow person, you get boring tasks that you can do in your own sweet time.

              Cons

              Things are moving slow, but team structure may change quickly.

              1

              Hello, Thank you for sharing your valuable thoughts. At Singtel, every employee plays an important role. We support employees’ health & well-being with various initiatives and empower employees to choose the well-being offerings that matter most to them. Employees seeking support with various work-life issues can also leverage on various support services. If you require additional support, please reach out to your HR people partner. Take care and stay well.

              1. 3.0
                26 Nov 2023
                Assistant Manager
                Current Employee, more than 3 years
                Singapore
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Friendly colleagues and good working environment

                Cons

                So far so good, sometimes overload

                Hello, Thank you for sharing your valuable thoughts. At Singtel, every employee plays an important role. We support employees’ health & well-being with various initiatives and empower employees to choose the well-being offerings that matter most to them. Employees seeking support with various work-life issues can also leverage on various support services. If you require additional support, please reach out to your HR people partner. Take care and stay well.

                1. 1.0
                  23 Nov 2023
                  Officer
                  Current Employee, more than 1 year
                  Singapore
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  flexibility until we can no longer work from home

                  Cons

                  poor benefits and low salary. Only 14 days of annual leave

                  Hello, Thank you for sharing your valuable thoughts. We believe in providing our employees with competitive pay and benefits, and we regularly review our compensation practices to ensure that they are fair and equitable for all. If you require additional support, please speak with your manager/supervisor. Take care and stay well.

                  1. 4.0
                    23 Nov 2023
                    Product Marketing Manager
                    Former Employee, more than 3 years
                    Singapore
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Lots of forward-looking colleagues who are results-driven and cooperative, pleasant environment to work in. The work itself presents lots of good challenges as well, and is an excellent place to put your skillset to the test while also learning a lot on the way. Bosses are supportive, and very encouraging of learning/upskilling. This is a good place for people who want to have a feeling of ownership of their work and projects.

                    Cons

                    Management is very focused on short-term results - KPIs are considered only for the short-term and mostly centred on revenue by the end of the FY. Very few plans consider things in the long-term. Since people are rewarded on a per-year contribution, this results in business decisions made with a very myopic view. The target is always to maximise revenue and profits, at all costs even if this means things are going to crash in the near future.

                    Hello, Thank you for sharing your thoughts. We are glad to hear of your great experience at Singtel and we wish you all the best in your future endeavours! Take care and stay well.

                    1. 4.0
                      23 Nov 2023
                      Engineer
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Work life balance Location is good

                      Cons

                      No budget Salary very low

                      Hello, Thank you for sharing your thoughts. Glad that you have a great experience with us and let’s continue to make a positive impact at work. Take care and stay well!

                      1. 3.0
                        23 Nov 2023
                        Product Marketing Manager
                        Former Employee, more than 3 years
                        Singapore
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Stable job with generally good life balance

                        Cons

                        Progression is very slow and it's hard to get things done due to bureaucracy and internal staff being used to the old way of doing things.

                        Hello, Thank you for taking the time to provide us with your feedback. We appreciate your honesty and willingness to share your experiences. We are sorry that we did not have the opportunity to learn about the issues you experienced while you were still with us. Feedback from our employees is important because it helps us to create a better workplace for everyone. We encourage all our employees to speak up and voice any concerns they may have with their managers or our HR people partners. We believe in creating an open and supportive work environment where everyone can feel comfortable raising any issues they may have. We wish you all the best for the future and thank you for your contributions to Singtel.

                      Viewing 1 - 10 of 2,253 Reviews
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                      Singtel Reviews FAQs

                      Singtel has an overall rating of 3.7 out of 5, based on over 2,884 reviews left anonymously by employees. 71% of employees would recommend working at Singtel to a friend and 61% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Singtel employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Singtel. This rating has decreased by -3% over the last 12 months.

                      71% of Singtel employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Singtel 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

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                      Glassdoor has 2,884 Singtel reviews submitted anonymously by Singtel employees. Read employee reviews and ratings on Glassdoor to decide if Singtel is right for you.