Singtel Reviews
71% would recommend to a friend
(2253 total reviews)
Kuan Moon Yuen
84% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "supportive and friendly colleagues (most already left or have expressed intention to leave)" (in 232 reviews)
Found 2,253 of over 3K reviews
Updated 30 Nov 2023
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- 3.030 Nov 2023Senior Operations ManagerCurrent Employee
Pros
good colleagues and you have to be a good self learner
Cons
no work life balance in Opns. and the bonus/increment is very minimum
- 4.029 Nov 2023DirectorCurrent Employee, more than 10 yearsSingapore
Pros
Good leadership team. Empowers everyone to make decisions.
Cons
legacy process which delays the sales cycle
Singtel Response2dHello, Thank you for sharing your thoughts. Glad that you have a great experience with us and let’s continue to make a positive impact at work. Take care and stay well!
- 3.028 Nov 2023Customer Service Representative (CSR)Former Employee, less than 1 yearSingapore
Pros
training and guidance given was good, helpful
Cons
scolded very badly for mistakes made
Singtel Response2dHello, Thank you for taking the time to provide us with your feedback. We appreciate your honesty and willingness to share your experiences. We are sorry that we did not have the opportunity to learn about the issues you experienced while you were still with us. Feedback from our employees is important because it helps us to create a better workplace for everyone. We encourage all our employees to speak up and voice any concerns they may have with their managers or our HR people partners. We believe in creating an open and supportive work environment where everyone can feel comfortable raising any issues they may have. We wish you all the best for the future and thank you for your contributions to Singtel.
- 3.028 Nov 2023Management AssociateFormer Employee, less than 1 yearSingapore
Pros
Good pay and friendly colleagues
Cons
Lack of information sharing in the company, hard to be collaborative
Singtel Response2dThank you for sharing your concerns. While we have requested all employees to return to the office, we recognise the value of flexibility in the workplace. Hence, we allow employees the flexibility to work from home to attend to personal matters or to focus on specific tasks that require a quiet environment, as long as it does not exceed one day per week. They would just have to inform their manager to pre-empt any disruptions to business operations. The flexibility of working from home must be balanced with the importance of having in-person attendance at the office. Being together in the office helps to foster teamwork and camaraderie, facilitates co-creation, ideation and innovation, and creates a stronger sense of belonging, vital for nurturing the organisation's culture and identity. Many of our employees, especially new hires, have shared that returning to the office increased their access to mentors and more experienced colleagues, established clearer work-life boundaries, and contributed to improved mental wellness. We recognise that change can be uncomfortable. Our employees who have personal needs for more flexibility in their workdays should talk to their manager and HR people partner. We have other flexible work arrangements that can be explored.
- 3.028 Nov 2023Software EngineerCurrent EmployeeSingapore
Pros
Your workloads kinda depend on your attitude and skills. If you are good, you get more challenging tasks or deadline. If you are a slow person, you get boring tasks that you can do in your own sweet time.
Cons
Things are moving slow, but team structure may change quickly.
1Singtel Response2dHello, Thank you for sharing your valuable thoughts. At Singtel, every employee plays an important role. We support employees’ health & well-being with various initiatives and empower employees to choose the well-being offerings that matter most to them. Employees seeking support with various work-life issues can also leverage on various support services. If you require additional support, please reach out to your HR people partner. Take care and stay well.
- 3.026 Nov 2023Assistant ManagerCurrent Employee, more than 3 yearsSingapore
Pros
Friendly colleagues and good working environment
Cons
So far so good, sometimes overload
Singtel Response2dHello, Thank you for sharing your valuable thoughts. At Singtel, every employee plays an important role. We support employees’ health & well-being with various initiatives and empower employees to choose the well-being offerings that matter most to them. Employees seeking support with various work-life issues can also leverage on various support services. If you require additional support, please reach out to your HR people partner. Take care and stay well.
- 1.023 Nov 2023OfficerCurrent Employee, more than 1 yearSingapore
Pros
flexibility until we can no longer work from home
Cons
poor benefits and low salary. Only 14 days of annual leave
Singtel Response2dHello, Thank you for sharing your valuable thoughts. We believe in providing our employees with competitive pay and benefits, and we regularly review our compensation practices to ensure that they are fair and equitable for all. If you require additional support, please speak with your manager/supervisor. Take care and stay well.
- 4.023 Nov 2023Product Marketing ManagerFormer Employee, more than 3 yearsSingapore
Pros
Lots of forward-looking colleagues who are results-driven and cooperative, pleasant environment to work in. The work itself presents lots of good challenges as well, and is an excellent place to put your skillset to the test while also learning a lot on the way. Bosses are supportive, and very encouraging of learning/upskilling. This is a good place for people who want to have a feeling of ownership of their work and projects.
Cons
Management is very focused on short-term results - KPIs are considered only for the short-term and mostly centred on revenue by the end of the FY. Very few plans consider things in the long-term. Since people are rewarded on a per-year contribution, this results in business decisions made with a very myopic view. The target is always to maximise revenue and profits, at all costs even if this means things are going to crash in the near future.
Singtel Response2dHello, Thank you for sharing your thoughts. We are glad to hear of your great experience at Singtel and we wish you all the best in your future endeavours! Take care and stay well.
- 4.023 Nov 2023EngineerCurrent Employee
Pros
Work life balance Location is good
Cons
No budget Salary very low
Singtel Response2dHello, Thank you for sharing your thoughts. Glad that you have a great experience with us and let’s continue to make a positive impact at work. Take care and stay well!
- 3.023 Nov 2023Product Marketing ManagerFormer Employee, more than 3 yearsSingapore
Pros
Stable job with generally good life balance
Cons
Progression is very slow and it's hard to get things done due to bureaucracy and internal staff being used to the old way of doing things.
Singtel Response2dHello, Thank you for taking the time to provide us with your feedback. We appreciate your honesty and willingness to share your experiences. We are sorry that we did not have the opportunity to learn about the issues you experienced while you were still with us. Feedback from our employees is important because it helps us to create a better workplace for everyone. We encourage all our employees to speak up and voice any concerns they may have with their managers or our HR people partners. We believe in creating an open and supportive work environment where everyone can feel comfortable raising any issues they may have. We wish you all the best for the future and thank you for your contributions to Singtel.
Singtel Reviews FAQs
Singtel has an overall rating of 3.7 out of 5, based on over 2,884 reviews left anonymously by employees. 71% of employees would recommend working at Singtel to a friend and 61% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
71% of Singtel employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Singtel 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.
