Soho House & Co Server/Waiter Reviews
30% would recommend to a friend
(38 total reviews)
Found 38 of over 946 reviews
Updated 16 Nov 2023
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- 2.016 Nov 2023Server/WaiterFormer Employee, more than 1 yearNew York, NY
Pros
-Nice employees and hourly team, you work with a lot of creatives which is nice if you are one yourself. -Cool locations, nice interior and relaxing feel. -Weekly paychecks. -The ability to work specialty events with the opportunity to meet industry leaders, celebrities and social advocates.
Cons
-With poor upper management, the business barely gets by and puts unqualified and poor leaders to run locations -Lack of flexible scheduling, you have to be full-time with full availability and they usually will not work with schedules if you work two jobs, have children, etc. -Terrible benefit plans, very little coverage, high deductibles, and does not cover basic things such as medication, no matter what the plan is. -Rude and entitled members, you will be harassed, degraded and often stiffed on tips, and management does little to nothing in response to inappropriate situations (this includes, sexual, verbal, and racist assaults). -Low pay, or incorrect pay. -There is no difference between being a seasonal employee or a fulltime employee. Despite suggesting you'll get more pay, you don't. -There are no events, team building or training you are offered despite being advertised so. They no longer offer the employee mentor program either, so they don't really foster a sense of creativity anymore. -High turnover rates. Most employees last less than a year.
- 1.010 Oct 2023Server/WaiterFormer Employee, less than 1 yearNashville, TN
Pros
Getting to know the clientele and artists.
Cons
Understaffed, lack of communication, lack of respect for emotional, mental and physical well-being of the staff. No accountability with management, and no consistency. Servers are overwhelmed with obscene expectations and too many tables. While employed with this company I had 8 panic attacks, a heat stroke and one panic attack that sent me to the ER due to exhaustion and overwork. Management was unprepared, unprofessional and unable to address staffs needs adequately. Favoritism was rampant, some management were dating staff members.
2 - 4.04 Nov 2023Server/WaiterCurrent Employee
Pros
Options for training and progress.
Cons
Low staffing, many roles shared.
- 1.027 Oct 2023Server/WaiterFormer Employee, less than 1 yearAustin, TX
Pros
Good money (but long shifts and not a good work/life balance).
Cons
Disorganized company, poor management, horrible clientele, overworked, unsafe working conditions at times.
1 - 4.015 Oct 2023Server/WaiterFormer Employee, less than 1 yearLondon, England
Pros
The pay is not bad
Cons
Long hours and hard work life balance
- 2.031 Jul 2023Server/WaiterCurrent Employee, less than 1 yearLondon, England
Pros
Team is great, management supportive, £20 uber allowence when closing
Cons
Most of "members" are the worse people possible
- 4.020 Jul 2023Server/WaiterCurrent EmployeeAmsterdam
Pros
It's a great place to work and the salary is good.
Cons
It's a hard job, schedules until 1:30 or two. Even more.
- 4.025 Jul 2023Server/WaiterFormer Intern, less than 1 yearOxford, England
Pros
great team, support, fun experience
Cons
long hours and hectic schedule
- 5.08 Jul 2023Server/WaiterFormer Employee, less than 1 yearNew York, NY
Pros
really cool staff- a joy to come into work
Cons
management needs some work but they are all nice
- 4.023 May 2023Server/WaiterCurrent Employee, more than 1 yearBrooklyn, NY
Pros
Love my coworkers and most of the guests are cool and interesting. Celebrity hangout, busy summer season, decent money paid weekly.
Cons
Very chaotic management, disorganized, and difficult.
