Soho House & Co Employee Reviews about "good pay"

Cons

1) Soho presents itself as an extremely Diverse & Equal company; however, all of its upper-level management is White and Male. Often times, Soho runs more like a Frat House than an actual corporation. Soho engages in a high degree of nepotism. 2) Soho House promotes on the basis of style and charm as opposed to a worker’s ability. A lot of incompetent people are in upper-level positions. They lack real work ethic. 3) Soho does not abide by its own Standard Operating Procedures. Houses lack coordination/communication and are terrible at solving simple problems. If you bring up an issue in SOP, it will be ignored. Soho likes to ignore problems and pretend they don't exist. In regard to problems, Soho is reactive not proactive. 4) The floor managers and kitchen managers are overworked, while the Chef and House CEO chill. This is a great company to work for if you are at the top of the food chain. 5) "Soho House has never made an operating profit in its 26-year history." This company operates with an extreme debt-to-income ratio. Poor finances are indicative of poor management. 6) Soho House is not receptive to advice or critique. Soho lets its upper-level management and House CEO make arbitrary decisions while ignoring the advice of its workers and floor/kitchen managers. Soho is out of touch with the reality of day-to-day operations. If you have years of experience, they won't value your professional opinion. 7) Soho misrepresents itself to employees. It presents itself as an extremely Equitable, Organized, and Caring company when in fact it is the exact opposite. Why try so hard to lie?

Cons

Work culture Managerial behaviour Lots of drinking on the job by all staff including management Members can treat employees Worse than dog dirt

Cons

At events the amount of work to do became very intense

Cons

Constant change in management and company policy. Training is not good and very little accountability.

Cons

- management enforces harsh policies such as termination for tardiness and I had difficulty requesting off certain days - they are disorganized and inefficient - Soho cares about one thing only: their image At first glance they look amazing and professional, but underneath it's a s*** show. They can't get their bar team to actually care about the bar or their work ethic. The layout is poorly designed for efficiency. It just seems like the owner Nick Jones is opening too many houses too fast. They are not perfecting houses before opening another one, they all have so many problems that need to be fixed. I was in the opening team of Soho House Chicago, and our first year was so much fun! We made good money and worked hard. Now... It's gone terribly downhill.

Cons

You just have to be in a quite area with wifi which is barely a con.

Cons

-Understaffed half of the time you are running around trying to get a manager or looking for essentials (napkins, glasses, silverware etc because a lot of the bussers don't do their jobs and management is always lacking) - Incompetent managers -Incompetent way of operating -Everyone is over worked - 30 min lunch for 8+ hour shifts - No breaks whatsoever - Rude clientele - They expect you to stay 30 min to an hour more with no respect to your time - They ask you to do things not in your job description - No benefits for part time employees

Cons

Terrible organisation of the management

Cons

Awful management, staff are too serious, long hours, late nights and 20 minute break for 10 hour shift

Cons

SoHo House West Hollywood management is not supportive. They're slightly ignorant to the meaning of diversity inclusion and often refers to black members as riff raff.