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Soho House & Co

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Soho House & Co

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Soho House & Co Employee Reviews about "people"

3.3

49% would recommend to a friend

(149 total reviews)

Andrew Carnie

45% approve of CEO

Ratings by category

3.7

Diversity and Inclusion

3.3

Career Opportunities

3.3

Compensation and Benefits

3.2

Culture and Values

2.8

Work/Life Balance

2.7

Senior Management

Ratings distribution

5 stars

22%

4 stars

24%

3 stars

25%

2 stars

14%

1 star

15%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good pay and referral bonus(in 46 reviews)
  • "Great people with a passion for hospitality(in 42 reviews)
  • "Good benefits and the ability to grow within the company.(in 39 reviews)
  • "The staff was great and it felt like a team who had your back.(in 26 reviews)
  • "Good salary and Future growing(in 24 reviews)
Cons
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Found 149 of over 946 reviews

Updated 28 Nov 2023

Reviews about "people"

Return to all Reviews
149
    1. 5.0
      10 Sept 2022
      Membership Outreach Manager
      Current Employee, less than 1 year
      Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love the people I work with, service staff members etc. I love that the people above me care about my experience and are willing to protect me.

      Cons

      None so far, its been lovely

      1. 2.0
        14 Dec 2022
        Gym Attendant
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        It gets rid of good employees well.

        Cons

        It should take care of people who have experience and care about the company's standards.

      2. Join the Soho House & Co team
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        1. 1.0
          16 May 2022
          Anonymous
          Former Employee, more than 3 years
          London, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Close to Covent Garden - good for lunch time shopping

          Cons

          Aggressive working environment Driven by male egos You ideally need to be middle class and white for people to take any notice of you Leaders make highly emotional snap decisions Terrible communication between leadership and staff

          3
          1. 5.0
            12 Jan 2018
            Anonymous Employee
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            fun very good salary proffesional and nice people to work with

            Cons

            lots of hours of work late finish

            1. 4.0
              6 Feb 2020
              Merchandising Administrative Assistant
              Former Contractor, less than 1 year
              London, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I was temping with the Merchandising team who were all so nice. It was hard to adjust to such a friendly and welcoming group of people as previous jobs had not been this way. I was trained up quite quickyly and the team were patient with me while I learnt. The perks are amazing. Not only discount on products but also in the houses themselves. Plus House Fest which sounded amazing but I wasn't there while it was on. Unlike any other place I've worked, stepping out of my industry, but I was comfortable there. As a temp, they kept extending my contract, which meant I could be flexible with my time, the manager was very accommodating.

              Cons

              After I left, I was told that the HR team would provide a reference - they didn't. I emailed them several times about getting my P45 which they never sent and said I didn't need it. Not helpful when I was starting my new job. They also said I owed them money?? So I aksed how much and for more detail, that never arrived either. Odd way to operate.

              1. 5.0
                6 May 2021
                Manager
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Lovely and fun people to work with

                Cons

                Poor communication while on lockdown due to lots of people were on furlough

                1. 2.0
                  7 Mar 2023
                  Membership Manager
                  Former Employee, more than 1 year
                  London, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good team mates and great to meet people

                  Cons

                  No clear direction from line managers, constantly changing objectives and not a lot of acknowledgment from management

                  1. 1.0
                    7 Jul 2022
                    Anonymous Employee
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    I cant think of any

                    Cons

                    Worst place to work ever. Toxic culture - not enough wellness incentives or work from home flexibility. Only white men at the top. Cliquey and fake people. Long hours and zero work life balance. Rarely had any support from my manager who couldn’t be bothered to reply to messages half the time and wasn’t very empathetic to personal situations. Support office has a diversity problem - most people are youngare youngare young and white. Drugs were found in wellbeing room.

                    7
                    1. 1.0
                      25 Oct 2023
                      Anonymous Employee
                      Former Employee, more than 1 year
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      People are talented and great

                      Cons

                      However I can't say the same about the leadership. Toxic environment, bare minimum holiday allowance, very male dominant leadership team who manage badly. Awful work life balance with no humanity involved in decision making. There is a high staff turnover due to bad managers, which alos seems to be ingnored. Progression is only for certain employees and huge gaps in salary

                      1
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