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- 2.018 Jan 2021Deputy General ManagerFormer Employee, more than 1 yearChipping Norton, England
Outstanding design and operations and a fantastically talented junior team. Global presence and a veneer of glamour.
Majority of roles are topped up by TRONC, often 50% or similar of salary which makes financial planning difficult alongside mortgage applications and similar. Large negative impact for furlough as payment from GOV only on contracted salary and not TRONC. Senior leadership team pack integrity and turnover for staff at all sights is exceptionally high with no long term employment prospects.
- 4.020 Sept 2021Floor ManagerFormer Employee, more than 1 yearLondon, England
Good salary and a family-like relationship between employees. The houses are beautiful and it is a Worldwide company so possibilities of transferring on the other side of the World is a big plus.
You better be the footsoldier type of employee to do good. Thinking is not something that goes your way.
- 2.011 May 2023Head WaiterCurrent EmployeeLondon, England
Relatively good salary for the position
Long hours, exhausting environment, careless management towards employees, members can be very rude and impatient
- 1.020 Jul 2017Assistant General ManagerFormer Employee, less than 1 yearLondon, England
Salary was good! Other than nothing to praise. Well pizza were actually good
Everything else was just horrible. Long hours, unorganised .. just money making machine. Got myself broke too !2
- 4.029 Mar 2021Reservations AgentCurrent EmployeeLondon, England
The company offers a good Salary
There are periods when the staff is not sufficient for the volume of work1
- 1.014 Mar 2018ReceptionFormer Employee, less than 1 yearLondon, England
Paid a weekly salary Free meals on shift
Absolutely unprofessional people rewarded supervisor and management positions. You got people with zero skills and crude people getting promoted. One of the managers didn't even know how to use Excel to do the rota.... WTF? Blatant favortisim on best shifts and who gets to work where Intimidation and patronizing treatment if you don't do things the way management wants it ( i.e phrases and scripts). Constant turnover, lack of communication between management and staff, and disrespect and segregated staff members (waiters don't mix with receptionists). The level of disrespect, coldness, and isolation I felt was unimaginable. The female staff that have worked together at various houses in my city were rude, unhelpful, and catty. Long hours. Barely any social life or free time working here because the wage is so low and benefits are zero.5Soho House & Co Response6y
Hi there, Thank you for your detailed feedback. We would love to hear more about your experiences at Soho House. Please do get in touch. Many thanks