Southwest Airlines Employee Reviews about "low pay"

Updated 17 Nov 2020

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4.5
89%
Recommend to a Friend
95%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,740 Ratings
Pros
Cons
  • "Mandatory overtime, working in inclement weather(in 97 reviews)

  • "Low pay for interns, little opportunity to become full time(in 59 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "low pay"

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  1. Helpful (1)

    "Very good company! If $$ calls your attention then you can make as much a you want."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than a year

    Pros

    People sometimes give away their shifts for money. Free Travel for you, parents and a companion in the U.S. International for very cheap price. Great coworkers

    Cons

    you start at low pay but with time you can make some bank! Very physical but comes with the job. Some people are lazy.

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  2. "Best job ever"

    5.0
    Current Employee - Provisioning Specialist in Los Angeles, CA

    I have been working at Southwest Airlines full-time

    Pros

    Easiest job ever. No supervision

    Cons

    Low pay. Takes a year to get raises


  3. "airlines"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Storekeeper in Phoenix, AZ

    I worked at Southwest Airlines full-time for more than 10 years

    Pros

    awesome people to work with

    Cons

    starts off low pay, graveyard (mostly), & takes several years to accumulate vacation

  4. "Southwest Ramp"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in San Jose, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Shift giveaways, opportunity to transfer stations and positions

    Cons

    Low pay, harsh work conditions, not sufficient equipment always available

  5. Helpful (1)

    "Don’t Believe The Hype"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Agent in Bwi Airport, MD
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Southwest Airlines full-time for more than a year

    Pros

    A lot of free money to be made for doing nothing, Great benefit package, Flexible work schedule and trading, Free flights to undesirable places, Incredible Ground Ops coworkers & vendors

    Cons

    Company put greed before safety, ridiculously low pay, workforce highly mismanaged at BWI, forced mandatory overtime at time when company is losing millions of dollars daily, adding flight with not enough manpower to work them, clueless FA’s, pilots play childish games, Union in company pocket, nasty pax, very dishonest managers that point fingers and stab you in the back in a heartbeat, company far behind with technology, outdated equipment (computers, printers, cabinets, etc.....), lacks a prestigious safety culture

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  6. "All good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Science Intern in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time

    Pros

    Best place to work with so many opportunities

    Cons

    Low pay, could increase the pay for less churn

  7. "Good benifits, CANCEL CULTURE"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ramp Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time

    Pros

    Great benifits Fun work environment Flight benifits

    Cons

    Low pay Cancel culture Strict social media policy BE CAREFUL WHAT YOU POST ON SOCIAL MEDIA YOU CAN BE FIRED OVER AN "OFFENSIVE MEME"

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  8. Helpful (3)

    "Great benefits at a price"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    Free flight benefits from day one; 2 wk paid training in Dallas; great reputation with the flying public; 9.3% 401(k) matching; excellent benefits; company encourages fun and humor

    Cons

    Ridiculously low pay for first five years (starting pay, first year $14.53/hr for CSAs; $.03 raise on second year). You either have to have a second job or a wealthy spouse &/or retirement fund in order to make ends meet financially. Must join union after hiring on (but very little union representation until you have completed 7 mo probation; and even then it feels like an ongoing struggle between management and union). If you need time off or are sick and you don't have vacation/sick time to draw from (and you won't for approx first six months) it's on you to trade, give away or pay a coworker to take your shift. If you refuse mandatory overtime, you receive "points and occurrences" which can potentially affect your ability for future promotions. For all the "LUV" and hospitality SWA expects you to show the flying public, they could stand to improve on how they treat their employees. Turnover rate is HIGH during the first year.

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  9. "Fun internship, not much internal opportunity"

    5.0
    Current Employee - Intern 

    I have been working at Southwest Airlines full-time

    Pros

    Great company, awesome perks (free flights),

    Cons

    Low pay for interns, little opportunity to become full time

  10. "former job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Southwest Airlines part-time for more than 5 years

    Pros

    flexible, recognition and good benefits

    Cons

    low pay and long hours

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