StarHub Reviews

Updated 17 Jun 2021

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Found 509 of over 617 reviews

2.9
36%
Recommend to a Friend
79%
Approve of CEO
StarHub CEO Peter Kaliaropoulos
Peter Kaliaropoulos
81 Ratings
Pros
  • "Nice working environment with caring supervisors(in 68 reviews)

  • "Work life balance, competitive salary(in 55 reviews)

  • Cons
  • "Long working hours due to lack of manpower(in 25 reviews)

  • "No work life balance in StarHub(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Good Experience

      1 Jun 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice team, great people, insightful experience

      Cons

      Industry, transformation, work life balance

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    2. 1.0
      Current Employee, more than 1 year

      Working culture getting worse

      13 Jun 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      HR is proactive in engaging employees. Example, provide channel for ask to get help to ensure a our mental health is taken care of, let employees be vaccinated early and etc. However these are no sufficient to stop the high turn-over rate in Consumer Business Group.

      Cons

      No leadership, management likes to hire FT who doesn't understand the Singapore market and culture. These FT can speak very well but they can't work and like to taichi their work to someone else. IT systems are old and every single day there are issues. Billing errors are a norm. And because systems are lousy, operations are very heavy and most of the time require manual work. Teams here have no cohesiveness. Everyone work based on their best interest with different goals in mind. People are scare of responsibility hence even if they see something wrong, they will not voice out and will pretend they do not know. When things go wrong, everyone start pointing fingers at each other and the first thing in mind is "who's fault is this" instead of "how to resolve this". The Chief makes decisions based on his mood. When he is happy, everything gets approved and when he is not, be prepare to get scolded for the smallest thing. He can get petty, childish and personal when he woke up from the wrong side of the bed. There are so many more issues with the working culture here...

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    3. 2.0
      Current Employee, more than 5 years

      Flawed decision by management to cut cost potentially leading to long term issues

      3 Jun 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Board of directors are kind to still give us bonus despite difficult times.

      Cons

      Random retrenchment few years ago across all department have created lopsided work load across various department. Some department constantly have to OT (some daily without fail at least for many team) and some are too free to question everything little things. Worst decision ever by mgmt to outsource IT to an unproven company PCCW. Most companies outsourced operation, but we outsourced implementation as well. Until now PCCW have failed many major projects and going to fail more. CIO has repeated the same things every time that they are looking into the matters. Nothing change for more than 1 year. Most caliber IS folks transferring from SH to PCCW already left PCCW, leaving most subpar ex-SH IS personnel and many newbies who do not know much about the system and setup. Best is requestors are always blame for delaying the project.

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      1 person found this review helpful
    4. 3.0
      Current Employee

      fun working environment

      16 Jun 2021 - Network Engineer in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      they have great work life balance

      Cons

      alot is happening in the company

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    5. 4.0
      Former Employee, more than 10 years

      Review

      12 Jun 2021 - Senior Engineer in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good welfare and benefits for employees yees

      Cons

      Long working hrs and wee hour support

      Continue reading
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    6. 4.0
      Current Employee

      Great working environment

      8 Jun 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Prioritise onboarding and training, encourage collaboration and communication among team members.

      Cons

      Too many meetings and calls

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    7. 4.0
      Current Employee

      Nice company to work for

      8 Jun 2021 - Senior Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Generally very friendly colleagues to work with.

      Cons

      Processes and be better defined

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    8. 3.0
      Current Employee

      NA

      3 Jun 2021 - Project Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      comfortable environment quite alot of leaves

      Cons

      Not Provide/support employee for job trainning and certification Very Low increment Never adjust salary base on market rate.

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    9. 4.0
      Current Employee

      Overall positive workplace

      31 May 2021 - Contract Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flat structured, colleagues who are like friends, positive working environment

      Cons

      may lull one into comfort zone =)

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    10. 4.0
      Former Employee, more than 8 years

      Good

      1 Jun 2021 - Senior Systems Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work Life Balance very good

      Cons

      Compensation not good, not much growth

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    Viewing 1 - 10 of 509 Reviews

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