Synchrony Reviews | Glassdoor.sg

Synchrony Reviews

Updated 16 Aug 2019

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Found 667 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
93%
Approve of CEO
Margaret M. Keane
425 Ratings
  1. "Great All Round"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Account Manager in Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony part-time for more than 3 years

    Pros

    Friendly and family culture, growth opportunities

    Cons

    Everything works fine. No changes necessary

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    Synchrony2019-06-01
  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Audit Senior Manager 
    Approves of CEO

    I have been working at Synchrony full-time

    Pros

    Compensation, work life balance, Benefits

    Cons

    Constant org changes and entitlement

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    Synchrony2019-06-01
  3. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Rapid City, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    Great benefits, lots of paid time off, amazing people

    Cons

    None that I can think of

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    Synchrony2019-05-31
  4. "It's a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - UAT Specialist in Hyderābād
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Synchrony full-time

    Pros

    Best place to work with. Management is just superb. They hire specially abled people, LGBT as well. Perfect work feel environment. Good internal programs, which are helpful

    Cons

    Salary increment is less for internal jobs opportunities.

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    Synchrony2019-05-31
  5. Helpful (9)

    ""Abandon hope all ye who enter...""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Canton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    The seldom realization that you have a choice to leave the company, and are not trapped by the exorbitant amount of paid time off.

    Cons

    The interview process at Synchrony is an elaborate ruse to promote a diverse workforce. We focus so much on inclusiveness because it is only accolade Synchrony is continually recognized for. It is a counter-intuitive practice, in that some certainly deserve and are qualified to be in the position that they are in, but they did not get to that position based off value. The interview process itself remains completely unchanged, even after we have claimed to have fixed it; in whole it is a disengaged, robotic charade. Synchrony allows initiatives to be in place to promote people based on diversity, not merit. Synchrony’s agenda to promote for diversity vs. competence will inevitably cause more harm than good. Putting lesser-qualified candidates in positions that could be better performed by someone else causes continuous management issues and a lack of faith in senior leadership. There are numerous studies detailing how it is impossible to hire both for competency and diversity initiatives concurrently, so the fact that Synchrony acts as if both are in place highlights our obliviousness. This is the root cause of 95% of our problems here, yet we choose to continue full-steam ahead with this hushed initiative. I’m not sure if senior leadership thinks we are too thoughtless to realize what is actually happening or afraid to say so, but that is not the case. Everyone knows we are promoting under qualified minorities over those better suited for jobs. I’m certain nothing will be done to improve our interview process because Synchrony cares more about appearing successful than setting themselves up for success. You would think that after losing our biggest client after a decade’s long relationship we would realize our error. Walmart chose to leave us because we are years behind on technological advances and have exemplified a stagnancy to change. How do we ever expect to get ahead if we continue this same path of complacency and ignorance?

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    Synchrony2019-06-27
  6. "It has been great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    Lots of development Great benefits Family environment Compassionate leaders

    Cons

    Difficult to move up No positions after development opportunities

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    Synchrony2019-05-27
  7. "reporting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Process Control Specialist in Hyderābād
    Recommends
    Approves of CEO

    I worked at Synchrony full-time for more than 5 years

    Pros

    awesome place to work , great work culture , great leaders learn while u work

    Cons

    not a good pay master

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    Synchrony2019-05-25
  8. "Good communication to work with... best for females to balance family life and career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Fraud Analyst in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than a year

    Pros

    Good pay and safety for females

    Cons

    Nothing .. everything is fine

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    Synchrony2019-05-25
  9. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    Good work culture,amzing benefits,free transport,meal coupon,great learnings

    Cons

    Salary is not good at all,that is the only factor,which motivates me to search for better opportunites outside.

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    Synchrony2019-05-24
  10. "Great benefits, good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collections Representative in Kettering, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than a year

    Pros

    Great benefits, maternity leave, PTO. Gym on site and cafeteria. Good work life balance.

    Cons

    Collections in general is very draining and not the greatest.

    Continue reading
    Synchrony2019-05-23
Found 667 reviews