The Help Group Reviews

3.0

39% would recommend to a friend

(170 total reviews)

Susan Berman, PhD

58% approve of CEO

40% positive business outlook

The Help Group has an employee rating of 3.0 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Help Group employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

170 reviews
2.0
14 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Providing mental health services to those who may not otherwise receive or be eligible for such services was very appealing to me. Also, being able to give back and contribute to your community is very rewarding, (albeit not financially). Colleagues are knowledgeable, passionate about their work and genuinely invested in the well being of their clients.

Cons

The morale of those working on the DMH side is laughable at best. Most therapists feel resentful of management, angry with the ridiculous demands of the job and discouraged with the mental health field. Not to mention, the pay is in no way "competitive" unless you speak Spanish. I think we all understand that working for a non profit agency does not equal rolling in the money, but what they pay us as therapists in no way reflects the amount of work that we do. The Help Group treats their employees like crap and does virtually nothing to improve the declining morale of the office. The "clinical supervisors" provide little (if any at all) clinical guidance, and unfortunately, do not advocate for their staff. The focus of clinical supervision is soley on paperwork (I understand that DMH paperwork is an important part of the job, but it IS NOT the only part). Management is seemingly interested in helping you succeed, but they talk to you about "where you're struggling" only out of formality and are not genuinely receptive to feedback. In addition, the weekly staff meetings only serve as a way to remind employees that they are doing a terrible job. The director of outpatient services needs a refresher on how to motivate employees. Not a lot of opportunity for growth and raises are limited. Benefits are pretty expensive and the free health insurance option is pretty terrible. HR is not very helpful as they don't understand the clinical work therapists do. Culture of office is punitive.

1.0
23 Sept 2018
Recommend
CEO approval
Business outlook

Pros

The Help Group does adhere to its mission statement in the sense that it provides a safe place for some students that would be less cared for and/or protected if attending a public school.

Cons

The TA's, teachers, and other support staff who truly allow The Help Group operate are highly underpaid and underappreciated. I met some of the most talented and caring educators I have ever met while working at this institution, yet every single one of them has moved on due to the alienation they eventually felt from management. No teacher's union; no retirement; and barely minimum wage for the TA's who are in the trenches of special education. These TA's work with some of the most challenging student populations imaginable, and they are paid between $8.00 and $15.00 an hour. Maybe The Help Group's administrators can reroute some of the profit at this "nonprofit" organization, and build subsidized housing for its employees.

1.0
6 Aug 2017
Recommend
CEO approval
Business outlook

Pros

There were a few solid people there that were truly amazing people and whom I'm glad to have gotten to work with. Big hearts. The students were wonderful (difficult but wonderful) and the families were as well.

Cons

Admin represents the school in a light that is not true. They will throw you under the bus to maintain an image. Intake procedure isn't performed correctly---they take in students to fill seats, not considering if it is the right environment for them. Understaffed, left alone in many dangerous situations. Asked for help many times and never received it. This place breaks my heart. Pay isn't great, but that's not why I teach. No lunch break. No prep times. No training.

Viewing 1 - 3 of 170 Reviews

Glassdoor has 176 The Help Group reviews submitted anonymously by The Help Group employees. Read employee reviews and ratings on Glassdoor to decide if The Help Group is right for you.