TripAdvisor Reviews | Glassdoor.sg

TripAdvisor Reviews

Updated Nov 14, 2019

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3.6
69%
Recommend to a Friend
75%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
404 Ratings
Pros
  • "Perks, Vacation Time, Free lunch(in 98 reviews)

  • "Smart people, great benefits, including lunch every day(in 57 reviews)

Cons
More Pros and Cons
  1. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    It has the most extensive health coverage and include all family members. All employee strive to make it a better work place.

    Cons

    Need to be more competitive in term of pay.

    TripAdvisor2019-01-02
  2. "Good Office Evironment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at TripAdvisor full-time

    Pros

    Good company benefits Great colleagues Office organises many events and activities for the staff

    Cons

    Not every company is perfect, it boils down to the individual department, team and individual. But I'm currently satisfied with my own team.

    TripAdvisor2019-07-19
  3. Helpful (3)

    "Great consumer brand but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Singapore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    - Great benefits - Above Market Salary - Start-up vibe - Flexible Workhours

    Cons

    - Too many directional changes - Unsure of the business model - Inefficient processes - Personality-driven rather than process driven

    Advice to Management

    - Bring in some new blood - Encourage new ideas - Stay laser focused on 1-2 things - Make it easier to work with the organisation for advertisers

    TripAdvisor2019-06-18
  4. Helpful (2)

    "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Development Executive in Singapore
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Good Benefits, insurance, travel pay, food, snack, drink, good place to learn in sales skill and travers industry, good colleagues, competitive offer that all

    Cons

    Work-life not balances, management and organization not develop yet and a lot of changing inside. Target impossible to achieve. not much opportunity to gown there. limited opportunity.

    Advice to Management

    Noting

    TripAdvisor2019-05-03
  5. "Dissapointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at TripAdvisor full-time

    Pros

    Phenomenal and supportive team mate Benefits Perks Office Location Medical and Insurance

    Cons

    upper management cannot be understood at all

    Advice to Management

    Don't push away good employees just based on average numbers-everyone have good and bad days doesn't mean you push them to a point of no return-and there a chance of them returning - take a second chance for you as management- and nurture and groom them...

    TripAdvisor2019-03-21
  6. Helpful (10)

    "Indeed, “speed wins” as the motto says"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Singapore
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Great office manager who cares about employee well being in a non work related aspects to ensure that everyone in the office is well bonded. Nice to receive different types of healthy snacks each day of the week. Colleagues are generally a group of kind travel loving people. Insurance coverage is too good to be true that it can not be compared to any company.

    Cons

    Unsure if the ‘manager’ is an actual job or just a job title on the email salutation... lack of product knowledge and support from hierarchy is the most heartbreaking thing one could encounter at work. I mean benefits are great, but in the end of the day we wake up in the morning to commit to our work in hopes that what we do make a difference to someone out there. You could see favoritism and covering of one... another across the department and many intelligent talents had no choice but to leave as anyone who’s tried to voice out for change were shut down each time. Not a healthy organization... if your ‘in’ that’s great, but if your not... then all the best to you. No career development, no genuine appreciation, communication are not transparent from top down. Their policies and guidelines simply does not care about the owners and members. It’s just so sad to see that they’ve closed ears to new suggestions. The website bugs will take FOREVER to fix as well. If they don’t change, I’m not sure if they could keep up with this growing online industry. One of the company motto “speed wins” truly describes it all. Just do it fast and do it more, no one cares about the quality (but of course they say they do).

    Show More

    Advice to Management

    Please be serious on reviewing the managers and look into the department with high turn over rate. Company needs to stop pretending like it is employee’s choice to leave. We all joined TripAdvisor with high hopes, and left within a year or two feeling defeated and helpless. Stop hiring experienced and capable talents and waste them! Just lower the salary, cut the over used cost for employee enrichment (like food and... presents) and hire more fresh graduate so they would do anything without doubting the company and it’s process. I hope they take my first advise and change the management so over all quality of work will improve for both employee and consumers.

    Show More
    TripAdvisor2018-11-15
  7. Helpful (16)

    "Horrible manager who is good at demotivating the team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Singapore
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Free lunch once a week, good work life balance, great variety of snacks and drinks at the pantry, nice colleagues, best insurance coverage, great location, lots of fun events.... Overall the company has amazing perks

    Cons

    Not much career progress opportunity, a horrible manager who likes to micromanage yet doesn't really do much job and doesn't even know how to manage the team, very little amount of bonus

    Advice to Management

    HR should take employee's feedback seriously and take necessary actions otherwise all the good talents will be gone....I am so glad I don't have to deal with the unnecessary stress caused by my previous boss but there are some people who are still suffering from him and the company should help them out.

    TripAdvisor2018-10-11
  8. Helpful (9)

    "Was great!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Singapore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than 5 years

    Pros

    Benefits, compensation package, culture, people,

    Cons

    Management, Lack of Appreciation, Lack of focus, Target change in middle of quarter, Lack of transperancy, Weak Customer Support.

    Advice to Management

    I have worked with TripAdvisor for 4 years and 9 months and it was a bumpy ride filled with ups and downs. My last 8 months in the company made me completely forget about the good time I had in the company for 4 long years. The management should consider rewarding and respecting the employee more and take their suggestions in to consideration. Also, kindly share information in a more systematic fashion and not 1... hour before it is implemented.

    Show More
    TripAdvisor2018-09-11
  9. Helpful (1)

    "Good Company to work work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    good strategy, niche focus, dynamic,

    Cons

    short term focus and constant change

    TripAdvisor2018-07-02
  10. Helpful (10)

    "Disappointing up to the last day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time

    Pros

    Free food, good benefits. Good place if you're just looking to improve your CV, not intending to work but just getting free salary.

    Cons

    Management and HR doesn't care about you, you're just a number. No matter how much you gave to the company, you won't be appreciated. If you want to leave then they'll show you the door, no effort in keeping good employees.

    TripAdvisor2018-06-29
Found 621 reviews