Twilio Reviews
Updated May 16, 2022
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Found 698 of over 785 reviews
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"A good work-life balance other than the occasional crunch week" (in 33 reviews)
"Great culture and higher ups respect employees" (in 30 reviews)
"The culture here has veered away from the Twilio magic due to questionable hiring choices" (in 56 reviews)
"Systems lack scalability & constant growing pains" (in 50 reviews)
- Current Employee, more than 1 year★★★★★
Pros
Good learning experiences Good teammates and managers
Cons
All the problems with growing companies: lack of structure, frequent changes, people getting burnt out cause of the pace we're going at
Continue reading - Former Employee, more than 1 year★★★★★
Pros
- Good Insurance - RSU - Flexible working hours - lots of Perks
Cons
- Hiring too many people in short length of time, quantity over quality, and a lot of them are from Salesforce - The senior management team are getting more "White" even in Asia, the company seems has trust issue with Asian leaders since the last APAC leader left the company
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Salary and benefits above average
Cons
Not much, but products might be a little pricey to pitch
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Besides our day to day jobs - there are amazing cultural events that are very thoughtful throughout the year. The events are not there to just tick boxes but are actually educational.
Cons
With the company being in a growth phase, some processes that are being refined.
- Current Employee, more than 1 year★★★★★
Pros
Very competitive and fast pace company
Cons
nothing much to add here yet
- Current Employee★★★★★
Pros
Inclusive company culture, amazing benefits, well known brand and products
Cons
Internal processes might need some improvements
- Current Employee, less than 1 year★★★★★
Pros
Great place to be with wonderful benefits! Way to go!
Cons
No cons so far Keep it going the way it is!
Continue reading - Current Employee★★★★★
Pros
Great benefits Very modern organisation Flexible working arrangement
Cons
Plenty of inefficiency Too many people without the right skills/experience Plenty contradiction compared to the advertised "culture"
- Current Employee★★★★★
Pros
Potential to grow Great benefits, insurance
Cons
Scaling too quickly and need to focus on hiring good quality talents
- Current Employee, more than 1 year★★★★★
Pros
Great work life balance. Great company values
Cons
Very active on political agendas
Twilio Reviews FAQs
Twilio has an overall rating of 4.3 out of 5, based on over 785 reviews left anonymously by employees. 85% of employees would recommend working at Twilio to a friend and 83% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
85% of Twilio employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Twilio 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.
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