USAA Reviews

Updated Sep 27, 2022

To filter reviews, or .

Found 5,245 of over 5,699 reviews

3.6
61%
Recommend to a Friend
61%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
1,116 Ratings
Pros
  • "Great benefits & supportive company culture(in 759 reviews)

  • "USAA is a great company to work for(in 381 reviews)

  • Cons
  • "USAA has talented engineers but I'd say the majority are just getting by skill-wise(in 410 reviews)

  • "lost of work which might impact work life balance(in 153 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      To work there

      Sep 27, 2022 - Wleder in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love welding and it my best work so far

      Cons

      It give me more life comfort

      Continue reading
      Be the first to find this review helpful
    2. 5.0
      Current Employee, more than 10 years

      Mission driven Company

      Sep 27, 2022 - IT Director in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      USAA Mission and passion towards helping the military community Empowering employees to make the right decision

      Cons

      Lately, the Pros mentioned above are slowly eroding

      Continue reading
      Be the first to find this review helpful
    3. 5.0
      Current Employee, less than 1 year

      Great Company to Work For

      Sep 26, 2022 - Protective Security Officer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits Paid Time Off Bonuses

      Cons

      Long hours Not fulfilling Slim to no chance for promotion

      Continue reading
      Be the first to find this review helpful
    4. 4.0
      Current Employee, more than 3 years

      USAA

      Sep 26, 2022 - Property Adjuster in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits package is top notch.

      Cons

      Workload and Pay are not the best.

      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 5 years

      Great Work Life

      Sep 24, 2022 - Data Engineer II in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful manager who understands the needs of the team. Offers great work-life balance!

      Cons

      New technology moves very slowly. Documentation is limited and hard to find. This can be a good thing if you are always willing to learn and set new standards and provide documentation.

      Be the first to find this review helpful
    6. 5.0
      Former Employee, more than 8 years

      Great company

      Sep 23, 2022 - Wealth Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      All around great company, also has a pension

      Cons

      None none none none none

      Be the first to find this review helpful
    7. 5.0
      Current Employee, more than 3 years

      Great company to work for

      Sep 23, 2022 - Senior Attorney 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They truly care about providing the best products and services for members. Their benefits package for employees is best in class.

      Cons

      It is sometimes difficult to convince management that something needs to change or could be improved.

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Current Employee, more than 1 year

      Not a bad place, just bad timing.

      Sep 23, 2022 - Research and Development in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management on the tech side was pretty awesome. Benefits weren't too bad Pay was competitive

      Cons

      Insurance was expensive Bonuses weren't paid as expected

      Be the first to find this review helpful
    9. 4.0
      Former Employee

      Great company, benefits could be better

      Sep 22, 2022 - Senior Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's very mission driven and you know the vision you're driving towards. The compensation was fair, but was about average. GREAT people, and great culture!

      Cons

      - The compensation could be better than average market rate. - The benefits packaged decreased year over year.

      Continue reading
      Be the first to find this review helpful
    10. 4.0
      Current Employee, less than 1 year

      Good place to work for new grad

      Sep 22, 2022 - Software Engineer-III in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interview process wasn't very stressful and work life balance is quite good

      Cons

      The pay could be better

      Be the first to find this review helpful
    Viewing 1 - 10 of 5,245 Reviews
    </>Embed

    USAA Reviews FAQs

    USAA has an overall rating of 3.6 out of 5, based on over 5,699 reviews left anonymously by employees. 61% of employees would recommend working at USAA to a friend and 49% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, USAA employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at USAA. This rating has decreased by -2% over the last 12 months.

    61% of USAA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated USAA 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

    Popular Careers with USAA Job Seekers

    JobsSalariesInterviews

    Work at USAA? Share Your Experiences

    USAA logo
    or