Uber Boston Reviews

Updated 7 Jul 2020

To filter reviews, or .
3.1
56%
Recommend to a Friend
26%
Approve of CEO
Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
19 Ratings
  1. "Driver"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Driver in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Uber for more than a year

    Pros

    Meeting new people, flexible schedule

    Cons

    Lack of bonus , Uber makes it difficult to obtain bonus dishonest

  2. "Fleet Operations Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Fleet Operations Manager in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Uber for more than a year

    Pros

    Great company to partner with!

    Cons

    needs partner-company more efficient communication channels.

    Continue reading
  3. "Partner Support Representative"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Partner Support Representative in Boston, MA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Uber for more than a year

    Pros

    Great group of people to work with, young crowd, overall fun environment

    Cons

    As the "face" of Uber corporate, you get a lot of angry drivers coming in and complaining.

  4. "So far So good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Uber Operations Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    A lot of freedom to learn

    Cons

    Company struggling to operate as a large company

    Uber Response

    November 29, 2017Careers Brand Team

    Thank you! As we've scaled quickly to 16k+ employees, we're learning a lot on the fly, and we're committed to keeping Uber a great place to work for everyone. Keep up the great work in Boston.

  5. "Uber Driver"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer in Boston, MA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Uber for more than a year

    Pros

    -Great at making quick money at your own time -Only good for part time or busy time -Ideal job for college student

    Cons

    -Uber takes 45% of the total charges not just 25% -You will tear up and destroy your car if you work full time -Sometimes rude/drunk customers, must exercise a lot of patience and possess alligator skin so their obscene behaviour doents get deep in you

    Continue reading
  6. Helpful (1)

    "Convenient"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Driver in Boston, MA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Uber for less than a year

    Pros

    I am able to drive on my own schedule, make whatever I can each time I drive

    Cons

    It can be speratic on how much you make

    Continue reading
  7. "Love working here!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    - Fast-paced, innovative company - Not only am I working on exciting, new projects everyday, I am also making an impact on the business and the overall marketplace. Not many 23-year olds can say that they've had the opportunity to move the needle on so-and-so marketplace metric, which has to led to significant real-world improvements - Passionate, young team of like-minded individuals

    Cons

    - Ebb and flow of work - I will have some slower weeks and then longer, more stressful weeks. Not really a con and more a part of the job

    Uber Response

    October 30, 2017Careers Brand Team

    Awesome review, I love the enthusiasm! Great to hear you're enjoying your time on the Boston team. I really like how you mention that the work you're doing has a major impact on the business and marketplace. We hear time and again that the level of responsibility and impact at Uber is far greater than other companies, and we aim to keep it that way :) Thanks!

  8. "Customer Service"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Boston, MA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Uber full-time for less than a year

    Pros

    catered lunch Exciting Environment Great Co-workers Very informative

    Cons

    Lack of development Performance Reviews process not great

    Uber Response

    October 5, 2017Careers Brand Team

    Thanks very much for the review. Great to hear you're enjoying your time at Uber.

  9. Helpful (2)

    "Software Engineer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software in Boston, MA
    Recommends
    Positive Outlook

    I worked at Uber full-time for more than a year

    Pros

    Flexible work hours, Latest technology used

    Cons

    No remote option to work from home sometimes

    Uber Response

    September 11, 2017Careers Brand Team

    Thanks! Best of luck in your next opportunity and thanks for all your hard work in your time at Uber.

  10. Helpful (1)

    "Flexible hours, good during school years"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Driver in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Uber for more than a year

    Pros

    Flexible Hours Surge Pricing Nice Customers Cash Tips GPS to help find clients when picking up

    Cons

    Hard to Communicate with Management with issues Seasonality in Region Mean Customers Lack of upward mobility Rating System

    Continue reading
Found 64 reviews