Valleyfair Reviews

The managers in rides treated us all like kids, even when they know some of us are adults paying bills with this income. The managers carried an unserious tone and were often two-faced in front of the department versus in private. Overhiring seems to be a consistent theme year after year, and management plans for tons of call off that sometimes don't happen, so people get sent home. The manager in rides seemed completely unconcerned with this issue. The whole park has a budget-squeeze culture, apparently because of corporate budgeting. It made the work culture that developed feel unnecessarily cutthroat, as people would often be "extras" and get sent home unfairly when they should've been getting hours. The new HR director apparently fires nobody for misbehavior; one associate I worked with was on 3 final warnings and never got fired (because "he's an international" and "he has a work contract"). As a result people would get away with s*** and never see consequences. The only things I ever saw people get fired for was failing a drug test.

The security department should be 90 people. We have 8. This results in high stress to staff and low moral. The managers (captains) refuse to assist in duties that we are under staged to perform. They are lazy, irresponsible, and unprofessional in every aspect of this Job. The new director is just as bad. They have applied outrageous standards of performance to be met with less than 8% staffing levels. When the expectations are not met disciplinary action is immediate and there is never an explanation for the action. The pay is low compared to every other security job that is available, too lie for the amount of pressure placed on staff day in and day out. The department as a whole has failed as I would not recommend anyone applying for this job