Viki Reviews

Updated Sep 2, 2021

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Found 78 of over 101 reviews

3.6
59%
Recommend to a Friend
58%
Approve of CEO
Viki CEO Sam Wu
Sam Wu
16 Ratings
Pros
  • "free lunch(in 6 reviews)

  • "People are friendly and open to sharing their wealth of knowledge with you so you'll have the opportunity to learn alot(in 6 reviews)

  • Cons
  • "no equity, bonus sucks, lack of decision making, hours are really long, expected to work on weekends(in 5 reviews)

  • "Not a lot of transparency on high-level decision making with Rakuten(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Good engineering culture. Will miss people a lot.

      Sep 2, 2021 - Software Engineer in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Engineering culture is great. - Colleagues are talented and helpful.

      Cons

      - Overload due to lack of manpower - Sync between Engineer and Execs not so good.

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    2. 2.0
      Former Employee

      Serious changes are needed for the company to succeed.

      Sep 1, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Co-workers are awesome. I love my team. - HR quite good at fighting for benefits. Free lunch, company events, and not conforming to the standard 5 day work week.

      Cons

      - Viki is not at all equipped to fight its competitors. Netflix is on its way to capture the demand for streaming Asian Dramas in different regions. Other companies like Viu and iflix have also conquered markets that Viki has a low market presence in, stifling our growth. - Product has not moved in the last 2 years. Reskinning the UI with no improvements is not counted. - Career opportunities used to be quite bad, now slightly better. Heard that it took over 2 years for the company to roll out titles and career progression for engineers. - Some executives are more concerned about addressing internet reviews than addressing current employees. All-hands should not be used for issues like this. - Project management needs to be more scalable. Deadlines are consistently not met, due to them being too tight, and not based on each engineers' estimations. - Management doesn't seem to be listening to our concerns. There is an ongoing exodus of engineers departing from Viki - close to 40% since Covid lockdown. If you check the places these engineers are going to, not all of them are going to FAANG - people are not just leaving for better opportunities.

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      2 people found this review helpful
    3. 1.0
      Current Employee

      Overworked and underpaid for engineering

      Aug 29, 2021 - Software Engineer in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Used to have free lunches, and regular company bonding events

      Cons

      - US business teams treat SG engineering team as a factory - just deliver, don't think about what should be developed. Doesn't recognize that engineering needs effort to document / continuously upgrade systems to function properly. - Product leadership just wants to push more and more features out despite fewer number of engineers. Tries to deprioritize engineering fixes which make quality of life better - Lots of incidents & bugs. They do take time to get resolved, but you're still expected to deliver on other features despite having to take time to resolve these incidents. i.e., management doesn't care that you're overloaded. - A stepping stone company - everyone is staying until they get an offer from FAANG, or a higher pay elsewhere. - Claims to be diverse and inclusive, but doesn't actually go beyond changing the logo for one month. i.e. doesn't actually donate to LGBT organizations, just like many organizations that only pay lip service.

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    4. 3.0
      Current Employee, more than 3 years

      Culture has changed a lot

      Jul 14, 2021 - Anonymous Employee in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - very smart and hardworking colleagues at the working level - good processes in roadmap planning - relatively high level of transparency. - very little politics. There are no hidden agendas, and objectives are clear - good visibility across teams - you'll get to work with many departments if you want to

      Cons

      - starting to feel like a feature delivery factory, since the beginning of 2020. co-workers don't really talk about anything other than work. Interactions now feel very impersonal - turnover is quite high nowadays, especially in engineering. Since teams are very lean, retraining time is high, and projects get delayed a lot. Engineers seem demotivated as well due to the constant fire-fighting - legacy systems that are not well documented, hence very hard to maintain in the long term. Lots of bugs that hinder productivity

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      2 people found this review helpful
    5. 3.0
      Current Employee

      Ok, could be better

      Jun 29, 2021 - Software Engineer in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people, work from home

      Cons

      Salaries on the low side

      1 person found this review helpful
    6. 5.0
      Current Employee

      good culture

      May 27, 2021 - Lead Product Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Failure is embraced, as long as you learn something from it. People are pushed to achieve their best, and empowered to do the work they need to do.

      Cons

      Engineers keep leaving. Perhaps the quality of our engineers is amazing.

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    7. 5.0
      Former Employee

      Great

      May 7, 2021 - Recruiter in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great company to work for

      Cons

      nothing at this time for now

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    8. 4.0
      Former Employee

      Nice culture, good work life balance

      Nov 11, 2020 - Senior Front End Engineer in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice culture and good work-life balance. Decent pay as well. Lunch is also provided everyday.

      Cons

      Doesn't have proper performance review process. Work gets dull after a time with no new exciting projects.

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    9. 5.0
      Current Employee, more than 5 years

      Best company I've ever worked for

      May 16, 2020 - Controller 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Viki has an outstanding culture; smart & friendly people, great perks such as free lunches, snacks and parties, open door policy, responsive management

      Cons

      As the company is rather small, there's not a defined career ladder.

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      4 people found this review helpful
    10. 4.0
      Former Employee, more than 1 year

      Great

      Mar 31, 2020 - Part-time Translator in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good chance to gain some experience and pocket money when I was still a student

      Cons

      No cons while I was working there

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