Vio.com Reviews

4.3

82% would recommend to a friend

(51 total reviews)
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Oz Har Adir

87% approve of CEO

73% positive business outlook

Vio.com has an employee rating of 4.3 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Vio.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews
1.0
26 Sept 2018
Recommend
CEO approval
Business outlook

Pros

- Good vacation policy - Nice work life balance. Except for a few times when there is an emergency you are not pushed to work crazy hours - A good mix of multiple nationalities which helps you to experience different perspectives - In my case I was in a good team who were very receptive and encouraging in trying out different languages or services in order to find the best fit Fresh graduates can still have a better experience here as the teams are small and you will get some hands on experience throughout the code stack. For experienced engineers there are very limited growth opportunities.

Cons

- One of the most unprofessional management teams you can come across - Lack of vision to develop a product. There are no specific benchmarks or outcomes other than maintaining or increasing revenues - A strong tendency to exploit a trend than build a product with focus on the end users. Traditionally this was and is a SEM company completely focussed on online ad campaigns. So there is no concept of retaining users which results is a product that does not care for user experience at its core - Product Owners are basically Jira ticket managers and have no clue as to how to make the product better. They are only concerned about pushing tickets to the deployment stage - Very little collaboration among teams. Everyone works in a silo and there have been some steps to rectify this but hardly any feedback is taken into consideration. - An overwhelming tendency to use off the shelf services, even for the smallest things. Results in a solution that can neither be extended nor modified for future use cases - The CEO has neither the communication skills nor a cogent reasonable thought process to analyse problems. Neither he has the patience or humility to listen to someone trying to get across their ideas. The only way to get along with him is to agree with everything he says - Extremely unprofessional behaviour if you ever get in a conflicting situation with the senior management. They resort to intimidation techniques as soon as they think that an employee is expendable Think very carefully if you choose to commit your future to this company, especially if you are relocating to Amsterdam.

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Vio.com Response
7y
Thanks for taking the time to write this review. I am sorry that your experience with us was so disappointing. Some of the issues you mentioned are definitely points for improvement and I'll get back to those later. On the other hand, some things you say are not fair. I'll give a bit of background about your case so that readers of this review have all the facts. Relocating from overseas is always a life-changing decision and something we don't take lightly. We have the honest intention to retain the people we hire and help them succeed in Amsterdam, both professionally and personally. In your case that didn't happen, but many other engineers relocated to work for us and had a very different experience. In your case we saw worrying signs of low motivation and commitment with the team already very soon, and we shared our concerns with you promptly. I wished you would have given us some feedback about how you were really feeling earlier so that we could have tried better to make it work for you. Eventually, when I told you that we wanted to let you go (6 months after you joined), we gave you a generous severance package and we did all we could to help you find the next role. Your review title "A company not meant for engineers", and saying that only "fresh graduates" may thrive here are not fair. This company and you were not meant for each other, and that's completely fine. I know you are a skilled engineer and I am sure you'll succeed somewhere else. Just because you did not fit here does not mean that other senior engineers will not fit perfectly well. In fact, as of today we don't have any "fresh graduate" engineer working with us, and most technical leads have been with us for years (happily enough that they endured the rough patches any startup must eventually go through). Of course, expectations for senior engineers are very high and to live up to them, exceed them and eventually grow in a small startup with plenty of other experienced engineers on board is hard. When we hire someone as a senior engineer we are expecting you'll find your way to deliver a major impact in the company. Motivation and drive to make an impact are arguably the most important traits we are after when hiring senior engineers. As I see it, the role of the company leadership is to make it possible by removing obstacles and supporting you, but you need to be driver. This is something we probably were not clear enough when we hired you, and is something we are stressing now with all our new hires. Regardless of the context, I think you raised valid points of improvement: * It is true that our company is having a hard time moving from our marketing-focus history to a customer-centric product company. It's not an easy transition and we are trying to hire the right talent to speed up that process. However, being strong in online marketing is an absolute prerequisite to become a (profitable) global player in the travel industry. * Also true that collaboration across teams can and should be improved. Already when you were with us we took measures such as a regular architecture review session where all teams expose their architecture and future plans to the feedback/criticism of other teams. We are also promoting much more actively the movement of engineers across teams, consolidating the tech stack, and therefore increasing the ability for all teams to touch each other's codebases. * The fact that an experienced and skilled engineer like yourself didn't succeed here is also our failure. We have taken measures to increase the focus of our recruitment process on cultural fit and to give candidates a very clear idea of what it means to work with us. Thank you again not only for your review but also for the work you did while you were with us. Best, German CTO, FindHotel
1.0
20 Dec 2019

Micromanagement from CEO

Recommend
CEO approval
Business outlook

Pros

- Good work life balance / good vacation policy - The team is really nice and really fun. Most people come from abroad so they create a nice environment to hang out and adapt to the country. - Nice place to learn for 1-2 years.

Cons

- Low salaries. They are able to do it as they bring employees from abroad, but once in NL if you compare with any other companies you can get much better salary. - The CEO is bit obsessive. He likes to tell people what and how to do your work, even if he doesn't have experience in a specific area. I think the only ones he leaves alone are the developers. - CEO also tends to change his mind quite a lot and blame issues on the employees. I've have seen him yell a quite a few people, and creates a environment where people don't want to speak up. - Company is small and has not grown much so growth opportunities are limited. Because of the above points there is a lot of turnover, usually people move on after 1 year.

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Vio.com Response
6y
Thank you for taking the time to share your feedback about your time at FindHotel. To tackle some of the points you bring up:Growing FindHotel from scratch to a product serving +150k customers a month without external funding meant that part of our leadership team has grown from within and knows every product detail inside out, which we think is a competitive advantage rather than a sign of weakness. Nonetheless, as leadership we need to carefully consider any type of feedback we share and the way we share, and if this came across as micromanagement then we should do better in the future. As we are scaling we set an internal goal to evolve our leadership, myself included, from working in to working on the company in 2020, and are underway of achieving that with three accomplished product and engineering leaders that have joined in the past six months. We have already made significant changes in our modus operandi giving teams more space for their own ideation, prioritisation and execution while holding them accountable for the results. Saying that the company has not grown much is a mis representation of the facts. In the past 12 months alone we have grown from 35 FTE to 54 FTE which is 55\% growth, and almost all of it in product and engineering. Moreover, we are planning to grow even faster in 2020, creating many growth opportunities for exceptional contributors. I may be a passionate leader who cares greatly about the success of the product and the company, but it has never come on the expense of the well-being of any team member whom we support at the work and outside of it and strive to provide a safe, creative and highly collaborative environment with the goal of making FindHotel a great place to work at.Saying that our salaries are low is not in line with surveys we make, the fact salaries are frequently upgraded in positive performance reviews and ignores the fact that every employee enjoys significant upside from our share appreciation rights structure, great lunches, many team events and other nice perks. As a result of the above our voluntary attrition is very low and 40\% of our current team have been with us for two years or more. Regarding the hiring from abroad: we are proud of our ability to hire excellent people from all over the world, yet more than half of our Amsterdam team were hired locally.Our people are our strongest asset and we do everything for each individual member to succeed in the organisation as well as help all our departing members to retire gracefully and find a new role in another organisation, and I believe we have done the same with you too.I wish you success wherever you turn and hope that when you look back at our months together you can find more positive than negative moments to reflect back on. Oz
5.0
20 Jan 2015

Ambitious projects, motivated and fun people

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Transparent and clear company goals. Really nice office in the beautiful city of Amsterdam, equipped with table tennis, pool table, and darts. 5PM beers, Friday dinners, birthday gifts & cakes.

Cons

Small company, so only a few people to learn from in your field. In some cases working without well-established processes (but also continuously searching for best workflows and practices)

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