Visa Inc. Reviews

Updated 10 Jul 2020

To filter reviews, or .
3.7
70%
Recommend to a Friend
91%
Approve of CEO
Visa Inc. CEO Alfred F. Kelly, Jr.
Alfred F. Kelly, Jr.
584 Ratings
Pros
Cons
  • "Too many silos; no work/life balance; does not really understand how to solve customer business challenges(in 131 reviews)

  • "Senior Management only seem to care about people who are all talk and no play(in 122 reviews)

More Pros and Cons
  1. "Innovative and great work culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time

    Pros

    Innovative , Great Work Culture, good employee benefits

    Cons

    Annual pay hike could be better

  2. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Visa Inc. full-time for more than 8 years

    Pros

    Good place to work overall

    Cons

    Senior management has too much power without appropriate checks & balance

  3. "Great benefits, warm people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Visa Inc. full-time for more than 5 years

    Pros

    One of the best experiences in a lifetime. People are diversified and open-minded. Many activities to maintain work-life balance

    Cons

    nothing I didn't like in the company

  4. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time for more than 3 years

    Pros

    Friendly and warm company that helps you achieve

    Cons

    Office politics and some favoritism

  5. "Open culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time for more than 3 years

    Pros

    Great mentors, colleagues and interesting time to be in payments

    Cons

    Slow matrixed organization, requires a lot of approvals

  6. COVID-19
    Helpful (3)

    "Great company overall, but your experience varies with department and manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time for more than 3 years

    Pros

    Probably one of the most people-focused organisations you will work for. Our CEO Al Kelly's focus on developing and growing people is very closely reflected by the HR here. In most companies the where HR are mostly taking instructions, being passive, and doing employee administration, the HR folks in Visa are pretty active in their outreach, surveys, running trainings etc. Having interacted with HR folks from executive to VP levels, they actively think of policies and programs to improve the work experience for employees. It is also pretty diverse in the way they hire people, though certain ethnicity clearly outnumber the rest. If you're learning different languages it's a great way to practice, be it spanish, mandarin, korean, hindi - you're bound to find someone who's a native speaker! IT services(not to be confused with IT infrastructure) are pretty efficient and responsive, they also solve the problem almost all the time. Lastly, you'll benefit from one of the best corporate branding around town, having Visa on your namecard or resume drastically improves your chances of success!

    Cons

    First to preface, I've worked in a few offices and your experience will likely differ depending on your department and direct manager. The level of ideals in People really start to diminish very fast once it gets to the ground where most of the work is being done. The team-leads here will parrot what leadership says and have obligatory one-off meetings after results of a survey are not as flattering(ie dismal). people managers also tend to put more energy into managing upwards to their higher reports. work-life balance my department has none of that, both the business folks and the tech people work like mad. They appear to knock off at 6 or 7 but they are really just taking their work home. I've had several days where i worked into the wee hours of the morning, slept a few hours and dragged myself back to the workdesk. Some of it is due to how in demand we are to our clients, some of it is due to slow(and expensive!) IT infrastructure, all of it avoidable if some frameworks for resource planning were given. During Covid 19 lock downs, my department slashed to zero all vendor fees but the work that needs to be done remained, the workload practically quadrupled the next week! I was pretty sure if the virus didn't get me the workload here would've. Salaries, compensation, promotions etc The starting salary is above the market average, if you're in tech Visa won't be paying you what FAANG companies do, but it is decent. The rank you come in would likely remain there with annual increments, unless you've hovered there for some time, like 5-6 years or so. Promotions are pretty much the only way to properly bump your pay(alternative being to change employer), and visibility and relationships with your direct manager and HOD plays somewhat too much a role in who gets promoted. While Visa is a global company it is still very much a Western one in culture that espouses interaction. If you're one of those quiet ones it's quite easy to get passed over for years at a time even though the work is consistently good and reliable. On the flip side, for someone who has been ear marked as a "talent" it is pretty obvious, they would get projects with visibility opportunities and help to make sure a promotion comes through the next year. Tech and tools The servers they use to run data analysis is hugely massive but somehow manages to also be excruciatingly slow. We've lost deals and missed targets simply because the work couldn't be processed by the servers fast enough. The focus is so much on reliability engineering but the enduser experience is dismal 9 out of 10 days. There's a lot of avoidable work overtime if this aspect can be addressed.

    Continue reading
  7. "Political and preference of colors"

    3.0
    Former Employee - Director of Operations 

    I worked at Visa Inc. full-time

    Pros

    Good salary, nice office space

    Cons

    socializing is more important than real work

  8. "Good company to expand your career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Engineer in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time for more than a year

    Pros

    Good opportunities as the company as a whole is looking to keep getting better at technology.

    Cons

    It is so big the operations are so much spread out, it could be slow at times

    Continue reading
  9. "Nice company to work with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time for more than 5 years

    Pros

    Good work environment No work overload

    Cons

    So far nothing I came across

  10. "Collaboration first"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director in Singapore
    Doesn't Recommend
    Positive Outlook

    I worked at Visa Inc. full-time

    Pros

    Focus on work life balance

    Cons

    Need to make effort to collaborate

Found 2759 reviews