World Travel Holdings Reviews

Updated Sep 18, 2021

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Found 306 of over 308 reviews

4.0
80%
Recommend to a Friend
91%
Approve of CEO
World Travel Holdings Co-Chairman and Co-CEO Brad Tolkin
Brad Tolkin
181 Ratings
Pros
  • "Worked for couple companies as work from home(in 100 reviews)

  • "Long hold times waiting for cruise lines to pick up leave a lot of time to be on fb or laughing with your buddies in team chat(in 18 reviews)

  • Cons
  • "cruise industry impacted during covid-19(in 23 reviews)

  • "A single mother would not be able to survive on a WTH salary(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 8 years

      Great Company

      Sep 18, 2021 - Customer Service Representative (CSR) in Wilmington, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family like company where you fill part of something special.

      Cons

      Not enough pay and benefits are not expensive with high deductibles.

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    2. 4.0
      Former Employee, more than 1 year

      Very good company to work for

      Sep 18, 2021 - Product Merchandising Specialist in Wilmington, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Well run business; pleasant work environment

      Cons

      Took a big hit with Covid-19

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    3. 4.0
      Former Employee, more than 1 year

      Working at WTH

      Sep 16, 2021 - Travel Professional 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is a work-from-home position. The company provides paid training. The amount of commission you make is up to you. You have the opportunity to meet interesting customers over the phone.

      Cons

      You have to pass the training in order to be offered a position. The training is very rigorous. Your calls are monitored and recorded. Your sales goals must be met on an ongoing basis. This is a sales position. A sales position can be stressful and the customers can be demanding.

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    4. 5.0
      Current Employee

      Times of Uncertainty

      Aug 22, 2021 - Senior Travel Professional in Virginia Beach, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent training, support and earning potential

      Cons

      Chargebacks for cancellations from the last year and a half.

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      1 person found this review helpful
    5. 5.0
      Current Employee, more than 1 year

      Nice people, good management

      Aug 8, 2021 - Web Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      positive work environment good teamwork professional management always planning ahead

      Cons

      legacy projects, can not change how the project works easily

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    6. 3.0
      Current Employee, more than 3 years

      need to raise the pay

      Aug 10, 2021 - Travel Agent in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people! The teams were great. The company supplies the equipment. The company offers 401 k and good benefits as well.

      Cons

      The pay could be a lot better. Too many systems, not enough pay. They could also add a stipend for the employees as well.

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      2 people found this review helpful
    7. 5.0
      Current Employee, more than 5 years

      111

      Jul 23, 2021 - Job Coach 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work. Good pay

      Cons

      Distance hours heath benefits advance and promotion

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    8. 3.0
      Current Employee, more than 8 years

      Was an amazing company till Covid hit

      Jul 30, 2021 - Customer Care Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, training and experience. Training is like no other and think this is the best part of this job. Able to work remote

      Cons

      Overloads of work after covid due to staff being furloughed, but now that things are picking up they expect for teams to do triple the work with no raise in pay

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      1 person found this review helpful
    9. 2.0
      Former Employee, more than 1 year

      Its OK

      Jul 29, 2021 - Travel Pro 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun at first, but the novelty wears off after training. Some of the managers are nice.

      Cons

      the pay, the hours, the politics, the micromanagement, and the so called team leads. Feels like they make up stuff to stay busy.

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      1 person found this review helpful
    10. 4.0
      Former Employee

      It's ok here, just ok

      Jul 15, 2021 - Cruise Concierge in Chorley, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some fantastic people work here

      Cons

      Targets are no longer achievable

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    Viewing 1 - 10 of 306 Reviews

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