Zava Reviews

3.9

75% would recommend to a friend

(107 total reviews)

David Meinertz

75% approve of CEO

67% positive business outlook

Zava has an employee rating of 3.9 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zava employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

107 reviews
1.0
18 Aug 2021

Toxic place, don't trust the good reviews.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can't think of any real pros to be honest, so none really.

Cons

Constant micro-managing and feedback rounds, gaslighting you into thinking you are never good enough, also abusive feedback rounds leaving people in tears, and A LOT of corporate and other bs. Working there is kafkaesque, you can't trust anyone, most of all not senior management or HR. The CEO likes to act jovially but would sell his nan, I reckon. Really bad and incredibly stupid decisions are followed through because of politics and good people are burnt on the way. Wouldn't waste my time there, constant fear will be your new friend. Ruined my mental health for a while. Definitely can't recommend.

2.0
11 Aug 2021

Poor guidance, bad management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are some really smart and genuinely good people working there - London office is good when it's clean (which is probably once a year)

Cons

- They sell themselves as an 'online doctor' service, but in reality, the bulk of the business is just selling ED meds (pushing them, really) - Senior management is a joke, they honestly don't know what they are doing, the smart ones join and leave within a few months (check LinkedIn for proof). The CEO has been underqualified for that job since they hit the 100 people mark in late 2018. - All that matters are short term goals, so shifting your product and engineering teams around every 5 seconds because you 'thought of something good in the shower drives people away from the business. - As mentioned before, the smart employees all leave within months, the others are either incompetent or have Stockholm syndrome. - Everything, including decisions takes AGES to do. So actually if you want a pretty sweet dev deal where salaries are pretty good and you have 1/2 or 1/3 of the work you had someplace else, then Zava is the place to be!

1.0
12 Sept 2020

The ship is still sinking!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office space Barista was a nice guy - redundant now Customer service team impeccable. Without them Zava is nothing.

Cons

**Please Read** This company is wayyyy behind its competitors. A healthcare company struggling in a "pandemic", almost laughable. 50 employees made redundant although sales were flying when covid-19 hit. Smelt very fishy to a lot of staff members there. Once the job market is better a lot of staff will be leaving, mark my words. A lot of people do not like it there or trust the CEO. They will tell you it is a great company etc, however they are only good because Superdrug are keeping them alive. The good reviews are coming from the people who have completed their 6 months probation, as they encourage you to do it then. Zava in UK, DE are sinking. FR is growing well but they don't care about FR. Clearly not transparent on how bad the company is doing. I blame the CEO and really poor high level management such as CFO. CEO and CFO are in each others pockets. They take forever to make new initiatives happen. Poor people to work with especially in the product team, the product owner is the worst to work with. If you are BAME you will have no luck here, most of them were made redundant, there were only 5 that were not part of the customer service team, probably one or 2 now remains. They claim they are a diverse company but mostly diverse because they have a lot of workers from around Europe. Please think twice about joining this company, they are not who they claim to be, the cracks are noticed after 1 week, no one has anything great to say about this company. No structure or company strategy. Literally just wing it and hope that superdrug renews the contract.

avatar
Zava Response
5y
Thank you for your review, we’re sorry you feel this way about your time at Zava. Feedback is really important to us so thank you for taking the time to share your thoughts. It has been a difficult time for so many companies in recent months and, even though we are a healthcare company, we have also faced challenges whilst trying to weather this storm. We did sadly have to undergo a restructure over the summer which was extremely upsetting and unfortunate for the entire company. The restructure resulted in 24 talented team members leaving the business as a result of redundancy. We were very sad to see them go, however we’re pleased to see that so many of those colleagues have already started new roles elsewhere. We’re also delighted to have been able to find suitable alternative roles within the company for some roles that were at risk of redundancy, for example our wonderful Barista, whom you mentioned in your review, is still with the business and is currently working to support our pharmacy team. Whilst these past 6 months have seen an unprecedented amount of change and this has thrown a lot of things out of kilter, we’re now in a really positive chapter for the business with a great deal of work underway on refreshing our strategy and renewing our focus. We care deeply about all of our teams at Zava and recognise how talented our people are and how hard they work, across all locales and all teams. We encourage diversity and we’ve built a team of curious people who think differently, who come from varying backgrounds, have different tastes, preferences and thoughts. They can be themselves, ask questions and challenge the norm. We are proud to have a lot of employees from across Europe, and they form part of our workforce of 175 people - made up of more than 35 different nationalities from inside and outside of Europe.
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Glassdoor has 114 Zava reviews submitted anonymously by Zava employees. Read employee reviews and ratings on Glassdoor to decide if Zava is right for you.