Glassdoor Overview

  • www.glassdoor.com
  • San Francisco, CA
  • 501 to 1000 Employees
  • 2007
  • Company - Private
  • Internet
  • Unknown / Non-Applicable

We're on a mission to help people everywhere find a job and a company they love. In the process, we're transforming an entire industry through the power of transparency. Join us!
Mission: To help people everywhere find a job and company they love.

Company Updates

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Glassdoor

23 Feb 2021

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In addition to the new Diversity & Inclusion features, our Glassdoor Economic Research team recently published a preliminary analysis on how Black employees’ workplace satisfaction differs from other employees.

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Glassdoor

23 Feb 2021

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To celebrate Black History Month, Glassdoor is highlighting several influential Black employees within our BUILD ERG (Blacks, United, In Leadership and Development) across the customer success, content, engineering, product verticals. These leaders are diverse, passionate, and driven and are incredible examples of Black Excellence. This week, meet Nonso Maduka, a product director at Glassdoor!

Glassdoor - Why Work With Us?

Transparency

 

Since Glassdoor was founded 12 years ago, we have believed in the power of transparency to create change.

We were built on the belief that transparency in the workplace can help job seekers find a company they love. We believe transparency can be an agent of change, and that shining a light on inequality in the workplace can make the world a better place.

But there’s another powerful product of transparency. Transparency drives accountability. People tend to do bad things in dark corners, not in broad daylight. And with this accountability, transparency drives people and companies to lift their game.

When it comes to transparency, at Glassdoor we are striving to walk the talk. How can we aspire to change the world if we can’t even change ourselves? Below are just a few examples of the types of information we share with people interviewing and working at Glassdoor. And this is just the beginning.

**The following roadmap will be updated regularly by the Glassdoor team as resources are released and information is made available.

Employee Feedback Transparency

Today, the reviews on our Glassdoor company page provide a great overview of what it is like to work with us. That said, the number of reviews we have represents a subset of our employee base. To improve this, we’ve chosen to share Glassdoor’s most recent Internal Pulse Survey Results because we believe that greater transparency is better for everyone. Additionally, we’re sharing the prior quarter's Pulse Survey Results as candidates can gain insight by seeing feedback and trends over time.

Salary Transparency

We believe that with more salary transparency, you hold the information - the power- to ensure fair pay now and in the future as your career changes and grows. We’ve made the choice to publicly release our compensation philosophy to help candidates understand how they will be paid if they come to work at Glassdoor. We also publicly share our salary ranges for roles across Glassdoor, in addition to executive pay.

Additionally, Glassdoor’s Economic Research Team conducts an annual pay gap audit on Glassdoor’s own employees in order to ensure that our own pay practices are equitable across gender and race/ethnicity. This is the fifth consecutive year that Glassdoor has found no gender pay gap in its analysis, and the second year that Glassdoor has examined and found no pay gap by race/ethnicity. 

Read more about the analysis and findings.

D&I Data Transparency

Click here to read our most recent D&I report

Currently, Glassdoor’s global employee base is 54% men and 44% women. Among tech roles, 76% of our global employees are men and 23% are women. With respect to Glassdoor’s U.S. employee population, 10% are among underrepresented racial/ethnic groups (5% are Hispanic or Latino, 4% are Black, 2% identify as two or more races and less than 1% are Pacific Islander/Native Hawaiian/Indigenous American/Alaska Native.) 

We are committed to building a company that is more diverse and representative of society at large. While there are many areas we need to work on to improve, to be successful, we want to focus on the areas where we believe we have the biggest gaps. 

Learn more about our aspirational diversity and inclusion goals at Glassdoor.

While we recognize these are just a few areas of diversity, we will focus on these goals for the time being and believe this will make a marked difference in Glassdoor being more reflective of the communities where we operate. 

Company Performance Transparency

For anyone who is working  or wants to work at Glassdoor, we believe you should know how your work contributes to moving the company forward. That’s why we share detailed business performance updates in our monthly All Hands and deeper financial results every quarter. For more  insight into the performance of our parent company, you can explore the financial results of Recruit Holdings, and its HR Technology segment in particular, each quarter.

Glassdoor, acquired in 2018 for $1.2 billion, operates as a distinct brand within the Recruit Holdings HR Technology business segment. As part of the Recruit Holdings family, we’re able to accelerate our innovation and make a bigger impact at a speed and scale not possible alone. By leveraging our shared expertise and resources, our teams at Glassdoor can focus on what we do best: creating disruptive products and delivering valuable insights and tools to help job seekers, employees and employers everywhere.

Operating transparently at Glassdoor is fundamental as we advocate for transparency everywhere. However, the ultimate goal is not just to change how we operate at Glassdoor, but to encourage other employers to follow our lead. And the best way we can do this is with our product. The platform we’ve built, while successful to date in raising the bar significantly towards greater workplace transparency, will need to fundamentally evolve and grow for us to take workplace transparency to the next level.

So we are going to turn up the dial on transparency in our product. We are going to drive change in how people search for jobs and build companies. We are going to be intensely focused on practicing transparency as an employer and with our platform in pursuit of our mission to help people everywhere find a job and company they love.

Glassdoor Reviews

3.7
65%
Recommend to a Friend
64%
Approve of CEO
Christian Sutherland-Wong
Christian Sutherland-Wong
139 Ratings
1 Mar 2021
Glassdoor icon

"Loved my time there"

Former Employee - Anonymous Employee in Dublin, Dublin
Recommends
Positive Outlook
Approves of CEO

I worked at Glassdoor full-time for less than a year

Pros

really friendly place to work with a great team, great perks like snacks, pension and healthcare

Cons

Some management can be quick micro mangement style
See All 775 Reviews

Glassdoor Photos

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Glassdoor Interviews

Experience
Positive79%
Negative14%
Neutral6%
Getting an Interview
Applied online55%
Employee Referral29%
Recruiter10%
Difficulty
3.1
Average
HardAverageEasy

  1. Helpful(4)
    [employerShortName] icon

    Customer Support Specialist Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Average Interview

    Interview

    When I first applied for the role, I received an email a week later saying they weren't interested, but then another week later, I received another email saying they would like to proceed with an interview. This should have been a red flag but I proceeded with the interview process anyway.

    Once scheduled, the entire process took a month, and there was a series of 4 interviews:
    - First was with their HR/recruiting person (30 mins)
    - Second was with one of the managers of the support team (30 mins)
    - Third was with the other manager of the support team, 2 people on the support team (one of them senior), and the display ops manager (1.5 hours)
    - Fourth was with the same senior support person and the associate director (1.25 hours)

    During the interviews they asked questions about my work history, values, personality, and hobbies. They inquired as to how I have handled certain work situations and dynamics in the past, as well as how I would handle them now. I also role played for 2 off-the-cuff mock call scenarios.

    I think the entire process was a bit repetitive, as multiple people who interviewed me asked the same questions, but overall the interactions were conversational in nature and everyone was kind. The HR/recruiting person was also very responsive and good about following up between interviews, asking how they went, and encouraging open communication.

    Unfortunately, things started to take a turn when I was rushed to pick availability for my last interview, as they wanted to make their final decision on who to hire quickly. When the day came to hear back from them on their decision, they told me there would be a delay of 5 more days (including a weekend) at the latest. I heard nothing from them for that entire 5 day period. No calls, no emails.

    I ended up emailing them the morning after the final decision day requesting an update. I heard back from them at the very end of the day via email, an impersonal response saying they had just called and left a voicemail and good luck. There was no call notification or voicemail on my phone, and no real explanation as to why they failed to follow up with decision deadlines they had set, twice, after a month of consistent correspondence.

    I ended up emailing them back letting them know I have followup questions (they did offer to answer any in that same email), but I never heard back and I’m not surprised. Im certain that if I had never followed up, I never would have heard from them in general.

    Not getting an offer is not what bothers me (sometimes it’s just not the right fit and that’s ok), but it’s the lack of followup and disregard for my time, coming from a company that claims to be all about communication, transparency, and making the interview process empowering for all parties. Living your values is important as a company. Without that, there is a flawed culture, and that is nowhere I want to work anyway.

    Luckily, I am a fan of making sure that potential employees have the information they need, and Glassdoor has this handy review tool to make that happen.

    Good luck, fellow job searchers and workers!
    Interview

    - What values mean the most to you? - What do you like to do in your spare time? - Tell me about a time you had a disagreement with a coworkers and what you did to resolve it. - What is something Glassdoor can do to better position itself?

    Answer Question

See All 942 interviews

Glassdoor Awards & Accolades

  • Best Place to WorkNorth Bay Business Journal2015
  • Best Place to WorkNorth Bay Business Journal2014
  • Best Employment Website WinnerWebby Awards2013
  • Innovative HR & Recruiting Solutions AwardBersin by Deloitte2013
  • Best Social Media Site for Recruiting EmployeesAbout.com2013

Glassdoor FAQ

(42 Questions)

All answers shown come directly from Glassdoor Reviews and are not edited or altered.

See questions about:

What is health insurance like at Glassdoor?

...Over the years Glassdoor has been slowly investing in core benefits like health insurance and pension....

May 21, 2019

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