You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This position will support the Global Security team to protect American Express, and its customers and employees against harm and losses by providing a full range of investigative services in a prudent, professional manner.

Responsibilities:

Conducting investigations relating to financial fraud, computer/cybercrimes, data privacy breaches, internal fraud, and other related cases, by gathering and analyzing documentary evidence, conducting field interviews, preparing case reports, and coordinating investigations with law enforcement.

Contributing to the long-term goal of reducing/controlling Card and Stored Value product fraud by collaborating with law enforcement, merchants, and other security-minded organizations.

Providing cross-functional support to other members of the Global Security team, as directed by the Director - Investigations & Security Services.

Qualifications:

Demonstrated ability in financial fraud and cybercrime investigations.

Law enforcement background desirable.

Bachelor’s Degree or other 4-year degree is a plus. Preferred fields of study to include criminal justice and/or social sciences.

Cyber investigations knowledge and experience preferred.

Detailed understanding of local prosecution guidelines, privacy laws and associated criminal laws.

Demonstrated skills in conducting field investigations involving financial and cyber/computer fraud.

Highly developed analytical abilities with basic knowledge of finance and related transactions.

A team-oriented mindset and ability to assimilate with the organization’s enterprise-wide approach.

Ability to make formal presentations before diverse groups.

Strong interviewing and interpersonal skills.

Excellent verbal, written and computer skills.

Flexibility in schedule required (Position is on call 24/7/365).

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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