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      Tata Consultancy Services (North America)

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      Tata Consultancy Services (North America) Solution Architect interview

      Tata Consultancy Services (North America) interview question

      Solution Architect Interview

      Q: How would you improve FCR (First Call Resolution) indicator?

      Interview Answer

      Anonymous

      24 Mar 2021

      To establish KB (Knowledge Base) and make it easily accessible, shareable and editable across all agents.

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      Tata Consultancy Services (North America) interviews