Senior Delivery Manager, Data & AI

Location: Singapore

Employment Type: Full-Time

Practice: Data & AI

Industry: CPG / Retail

About the Role

We are seeking a Senior Delivery Manager, Data & AI to lead end-to-end delivery of complex data and AI engagements across the APAC region. Based in Singapore, this role sits at the intersection of technical execution, client leadership, and business impact.

You will be responsible for driving successful delivery across data platform, analytics, and AI initiatives—ensuring high-quality outcomes, scalable solutions, and strong stakeholder alignment. As a senior leader within the practice, you will partner closely with clients, global leadership, and technology partners (Databricks, Snowflake, Dataiku) to translate business challenges into actionable, high-value solutions.

Key Responsibilities

Delivery Leadership & Execution

• Own full delivery lifecycle of data & AI programs—from discovery through deployment and optimization
• Ensure delivery excellence across scope, timeline, budget, and quality
• Provide technical oversight across data engineering, analytics, and ML workstreams
• Establish and enforce delivery standards, governance, and best practices
• Proactively identify and resolve delivery risks, dependencies, and blockers
• Lead implementation on modern data platforms (Databricks, Snowflake, Dataiku)

Team Leadership

• Lead and mentor cross-functional teams (data engineers, ML engineers, analysts, data scientists) across global locations
• Drive performance management, coaching, and team development
• Foster a culture of accountability, quality, and continuous improvement
• Manage resource planning across multiple concurrent engagements

Client & Stakeholder Management

• Serve as primary delivery lead for senior client stakeholders (VP, C-level)
• Build trusted advisor relationships through consistent, high-quality delivery
• Lead executive governance forums (steering committees, QBRs, status updates)
• Drive stakeholder alignment and manage expectations in complex environments
• Identify growth opportunities and support business development initiatives

CPG & Retail Domain Leadership

• Apply industry expertise to shape high-impact use cases (demand forecasting, trade optimization, supply chain analytics, personalization)
• Translate business needs into scalable data and AI solutions
• Support client data strategy, maturity assessments, and platform modernization
• Stay current on industry trends and AI innovation in CPG and retail

Required Qualifications

• 8+ years in data/analytics delivery, consulting, or technical program management
• Proven experience delivering end-to-end data and AI solutions in client-facing environments
• 3+ years of experience in CPG or retail domain
• Strong expertise in modern data stacks (Snowflake, Databricks, BigQuery, orchestration, data modeling, ML Ops)
• Demonstrated ability to lead distributed teams in fast-paced environments
• Strong executive communication and stakeholder management skills
• Experience managing large-scale engagements ($1M+ budgets)
• Bachelor’s degree in a relevant technical or quantitative field

Preferred Qualifications

• Experience with Dataiku, Databricks, or Snowflake (certifications a plus)
• Familiarity with CPG-focused AI use cases (demand sensing, promotion analytics, assortment optimization)
• Background in consulting or systems integration environments
• Experience working with APAC clients and regulatory frameworks
• MBA or advanced degree
• Additional languages (Mandarin, Bahasa) are an advantage

What We Offer

• Competitive compensation with performance bonus and equity participation
• Comprehensive health, dental, and wellness benefits
• Hybrid work model based in Singapore
• Exposure to leading global clients across multiple industries
• Clear progression to Practice Director and regional leadership roles
• Access to top-tier learning platforms and partner certifications
• Collaborative, fast-growing, and entrepreneurial environment

Matrix is a global, dynamic, and fast‑growing technology services and consulting company with over 17,000 employees worldwide. Founded in 2001, Matrix has grown through significant organic expansion and strategic acquisitions, executing some of the largest and most impactful technology projects in the market.

We specialize in the design, development, and implementation of advanced technologies, software solutions, and digital products. Our services include infrastructure and consulting, IT outsourcing and offshore delivery, training and assimilation programs, and acting as a trusted implementation and delivery partner for the world’s leading software vendors.

With deep expertise across both the private and public sectors—spanning Finance, Telecom, Healthcare, Hi‑Tech, Education, Defense, and Security—Matrix serves a strong customer base in Israel alongside a continuously expanding global client portfolio.

At Matrix, our people are at the heart of our success. We are a community of talented, creative, and dedicated professionals who are passionate about innovation and excellence. We actively attract, develop, and retain top talent, recognizing that every employee’s contribution is critical to our continued growth and future success.

Matrix’s success is built on a challenging and engaging work environment, competitive compensation and benefits, and meaningful career development opportunities. We foster a diverse, inclusive culture that encourages collaboration, continuous learning, and growth—together.

Join the winning team. Be challenged, grow your career, and enjoy the journey in a highly respected global organization.

To learn more, visit: www.matrix-ifs.com

EQUAL OPPORTUNITY EMPLOYER: Matrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Matrix is committed to the principle of equal employment opportunity for all employees, providing employees with a work environment free of discrimination and harassment. All employment decisions at Matrix are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in our locations. Matrix will not tolerate discrimination or harassment based on any of these characteristics. Matrix encourages applicants of all ages.