Underwriter Manager, Casualty

Singapore

You will represent the Company’s brand in the market, contribute to developing the Company in Asia and preserve the Company’s excellent reputation as a business partner and employer. Responsible for underwriting a profitable book of Casualty business in line with AXA XL and AXA Group strategy and standards.

This is a regulated role under the Central Bank of Ireland’s Fitness and Probity regime.

What you’ll be DOING

What will your essential responsibilities include?

Budget/Strategy

• Contributes to the direction of the portfolio with the aim to achieve the business plan targets and other goals.
• A particular attention will be kept on targeted loss ratios as well as other key metrics while providing input relevant to proactive cycle management.

Business Focus

• Proactive in marketing Company’s appetite and presence.
• Pursue new business opportunities; implement leading edge products and solutions.
• Take part in marketing initiatives with other departments, proactively manages cross selling opportunities
• Awareness to financial results and performance metrics and escalate issues as required to Regional Product Leader.
• Be aware of periodic actuarial model changes, understanding where the assumptions are driven from and impact on rating for your class of business. Continuous monitoring for model consistency, escalating for further review where necessary.

Leadership and Management

• Lead the AXA XL Casualty Singapore business. Provide training to the other AXA XL Casualty underwriters. Support and empower their development.
• Ensure regular internal reporting on important market, client and product related developments.
• Be an active member of the Singapore Branch Management team
• Be a role model not only to the Casualty team, but any other employee

Distribution

• Manage insured and producer relationships across the territory in collaboration with the Client and Country Management colleagues.
• In addition to existing distribution channels, develop own network of contacts and ensure all relevant client relationships (cedants, brokers, clients) are maintained.
• Active representation of AXA during roadshows, events, brokers functions
• Actively collaborates with all the AXA entities in the region
• Promote and actively drive collaboration and cross-sell

Regulatory

• Follow relevant procedures and guidelines and ensure compliance with Global and Regional Underwriting Guidelines and appropriate local requirements as well as with other external legal and regulatory requirements.

Reporting / Aggregate Management

• Business reporting according to requirements (portfolio and risk analysis, benchmarking information).
• Proactively communicate market intelligence.

Guidelines

• Ascertain top quality and best practice underwriting according to Company’s standards and guidelines

Peer Review

• Proactively comply with the underwriting reviews.

Claims

• Prompt handover to claims team of all claims advised, supporting and providing input on settlement of claims, as required.
• Be aware of the guidelines in place and reporting protocols to follow.

Reinsurance

• Identify and escalate potential need for RI.

Group and Regional Strategic Initiatives

• Assist and help as required in the Regional Strategic Initiatives.
• Coordination and synergy work with AXA GI across the region

What you will BRING

We’re looking for someone who has these abilities and skills:

• Experience:
  • Casualty re/insurance technical underwriting background and people management experience
  • Understanding of Asia (re) insurance market; Singapore domestic market is a plus
  • The role requires individuals of degree certification, fully/part ACII qualified or possess relevant insurance qualifications
  • International Programs deployment and management
  • Advanced decision making and negotiation skills
  • Presentation and communication ability
  • Experience mentoring underwriting staff of various experience levels
  • Team player
• Up to date appreciation of the technical requirements of the role
• Proven ability in identifying and analysing problems, creating good solutions, deploying sound decision making skills.
• Proven track record of knowing what it takes to provide a consistently first class customer service internally and/or externally
• Ability to build effective working relationships (internally/externally), establishing credibility amongst a wide and demanding client group
• Demonstrable evidence of interpreting & manipulating data clearly and accurately with the ability to extract & clearly articulate key points
• Demonstrates communication skills, articulate presenter to internal/external audiences, exercising appropriate discretion in dealing with people from all levels of the Company
• Attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs
• Able to organise self (and others if applicable) including effective scheduling, prioritisation and time management skills, completing tasks to tight deadlines. Demonstrates a ‘can do’ attitude
• Comfortable taking ownership for own work, identifying the need for action (using initiative) whilst working effectively within a team.
• Displays a resilient and adaptable style, track record of remaining calm in demanding circumstances, adjusting comfortably to changing conditions / priorities
• The role would suit highly driven self-starters, with a desire to challenge and deliver.
• Advanced knowledge of Microsoft Office programs; specifically Excel (including ability to manage if not write macros), Outlook, Word, Powerpoint
• Desirable Knowledge and Skill:
  • Experience in a Financial Services environment
  • First class report writing skills, ability to develop and present ideas and reasoned arguments clearly and concisely to various audiences

Who WE are

What we OFFER

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.