SENIOR DELIVERY MANAGER (ONESTREAM PARTNER ENABLEMENT)
Location: Remote, Singapore
Employment Type: Full-Time
Summary
The Partner Enablement group works to ensure the growth and health of the partner community by working directly with Partners, Partner Alliances and Customer Success. Partner Enablement offers various services to coach partners on design and build activities aimed at driving a successful Center of Excellence. We engage both Alliances and Customer Success to communicate and assess risks contributing towards our shared mission of Customer Satisfaction.
The Senior Delivery Manager works to provide solutions by engaging partners to design and build OneStream Applications for our customers. The role requires substantial experience working in finance organizations, with a solid understanding of the nature of work performed by financial analysts, controllers, finance directors, and CFOs as well as high technical aptitude.
The Senior Delivery Manager must be self-sufficient and proactive in managing their work, while maintaining appropriate communication and escalation to team members and management. They should be able to work both independently and as part of a team while being committed to continuously improving OneStream’s operations and profitability.
Please Note: This is a remote working position in Singapore and only applicants who currently possess full work authorization in Singapore without the need for employer sponsorship can be considered for this position
Primary Duties and Responsibilities
- On board new partners, setting expectations and providing partner journey with OneStream, including holding project kick-off meetings and ensuring roles and responsibilities are aligned upon.
- Assist partners with requirements gathering preparation.
- Ensure partners are prepared for design sessions with customer by analyzing requirements and discussing product capabilities and guide partners through their design, sharing best practices, and communicating risks appropriately.
- Lead partner on design to transfer design knowledge to partner’s staff and validate scalability of application.
- Coach partners during build phase, providing example artifacts and articulating their importance to the application.
- Provide technical expertise and architectural guidance during critical project milestones.
- Communicate personal and project status to OneStream Alliances, Sales, and Customer Success.
- Identify project risks and communicate to partners, team members, management and other internal stakeholders.
- Lead end to end project deliverables from design to go-live jointly with partner.
- Coach junior staff in producing project artifacts and completing ServiceNow cases, whilst providing coaching on design activities and verifying knowledge transfer to staff.
- Perform design reviews on partner design documents, providing written review containing risk areas and mitigation suggestions and communicating risks to internal stakeholders when appropriate.
- Conduct application health check and reviews to monitor application performance.
- Assist Alliances group in vetting potential partners and providing feedback on project readiness.
- Assist product teams on sourcing, developing and testing new product features and functionality.
- Build tools to assist in implementation process and share with wider community when appropriate.
- Present on webinars or at conferences/conduct training online or in-person upon request.
- Actively participate on partner’s OneCommunity forum by reviewing posts and submitting responses.
- Facilitate the sharing of project templates to ensure partner's project readiness.
- Study and apply oneself to become a Subject Matter Expert in areas required.
Required Education and Experience
- Bachelor’s degree in fields such as (but not limited to) Accounting, Business, Finance, Information Systems, Mathematics, or CIS, or equivalent work experience.
- 7-10 years Corporate/Enterprise Performance Management (CPM/EPM) Systems experience, to include 3-5 years OneStream experience.
- Strong critical thinking and analytical background (consulting, banking, research).
- Experience with relational data bases and SQL.
- Programming experience in multiple languages.
Preferred Education and Experience
- Master’s degree in business, Accounting, Finance, or Information Technology.
- A professional accounting designation (e.g. CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), and/or other professional designations or certifications (applicable to accounting/finance and information technology)
- Experience with VB.net, VBA, Visual Basic or C#.
- Prior experience with any of the following products is a plus:
- SAP Outlooksoft BPC, SAP BFC/ BOFC (Cartesis)
- HFM (Hyperion Financial Management),FDM (Financial Data Quality Management) , UpStream, Hyperion Planning, Hyperion Essbase
- IBM Cognos
- Or other CPM/ EPM solutions
Knowledge, Skills, and Abilities
- Knowledge of accounting processes and financial planning & analysis.
- Excellent technology skills related to product implementation.
- Proficient in basic computer skills and Microsoft office products (Word, Excel, PowerPoint).
- Basic understanding of consolidations and planning functions/processes and the ability to speak to processes and design in at least one area.
- Ability to lead full end-to-end designs jointly with partners for small to medium scope projects.
- Ability to lead designs that incorporate one or more MarketPlace solutions.
- Ability to complete full implementation cycles jointly with partners.
- Ability to answer core product questions at the intermediate level on the build/functionality of cube design, dimension/metadata build, member formulas/calculations, custom business rules/calculations, build of data sources and trans rules, dashboard functionality, workflow functionality, and security design/build.
- Ability to identify when MarketPlace solutions should be incorporated into designs.
- Ability to design out-of-the-box applications of MP solutions, as required by application designs.
- Ability to serve as SME in at least 3+ platform areas.
Travel
Travel Requirement: Willingness to travel up to 25%.
Who We Are
OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com (https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.onestream.com%2F&data=05%7C01%7Ccbaetens%40onestreamsoftware.com%7Cefb0e697518e4c23f0fc08dbc514fcc3%7Cf9796dfaf91c40958663e77a96f2d645%7C0%7C0%7C638320466155766102%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Nl1Wyl3SIFPonX%2BgKBN8QCK7IJ4IPiyyTFmec43bn7k%3D&reserved=0).
Why Join The OneStream Team
- Transparency around corporate structure, salary, and benefits
- Core value of customer success
- Variety of project work (not industry-specific)
- Strong culture and camaraderie
- Multiple training opportunities
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
- Excellent Medical Plan
- Dental & Vision Insurance
- Life Insurance
- Short & Long Term Disability
- Vacation Time
- Paid Holidays
- Professional Development
- Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
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