Responsibilities:

• Engage with patients and their representatives through phone or in-person inquiries.
• Provide financial guidance related to government schemes, subsidies, and insurance options.
• Conduct thorough verification of medication supplies for patients at designated clinics.
• Efficiently pick, pack, and label medication prescriptions, ensuring speed and accuracy within specified timeframes.
• Re-label and print summary labels, correct typing errors, and manage the filing and counting of prescriptions.
• Maintain drug stock and inventory, including monitoring buffer stocks and checking for near-expiry medications.
• Facilitate the receipt of goods from the store and ensure proper management of drug inventory.
• Identify and rectify prescription processing errors, including seeking clarifications from prescribers when necessary.
• Perform additional duties as required to support team operations.

Requirements:

• Relevant educational qualifications in a related field.
• Experience in customer service or healthcare settings preferred.
• Attention to detail and strong organizational skills.
• Ability to work efficiently under time constraints.
• Strong problem-solving skills and ability to identify discrepancies.
• Effective communication skills to interact with diverse individuals.
• Willingness to take on flexible tasks as needed to support operations.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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