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At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Job Title: System Production Engineer – Airports (P3)
Position Type: Regular, Full Time

Travel Requirement: 25% (Global)

Description: This role is the System Production Engineer – it is a global support team role with tier 3 level support responsibilities for the Systems Production team within Collins Aerospace. The role consists of solution design, build and support operations based on ITIL practices and ISO processes for the customers.

A successful candidate will possess strong analytical and troubleshooting skills, hands-on experience with various systems and technologies, and a passion for ensuring the optimal performance and resilience of network and server systems.

Responsibilities:

• Ownership in building and configuring server systems from the ground up
• Pre-installation software and hardware staging and configuration
• Supporting the implementation of the technical project build, QA and roll out.
• Engage in beta testing for new or modified code, providing valuable feedback for improvement
• Offer high-level factory support to our global deployment teams, first-level site administrators, and second-level factory support personnel
• Develop technical documentation such as bulletins, whitepapers, diagrams, installation guides, etc
• Engage in ISO processes, technical writing, and adopt troubleshooting methodologies
• Implement, manage, and troubleshoot backup, antivirus, data replication, and server operating systems
• Ensure adherence to security best practices and effective patch management
• Support learning, information distribution and providing professional guidance to Global Support teams
• Scheduled and rotational third level out of hours support of production customer systems

Requirements:

• Possesses a broad working knowledge of Airport IT systems
• Solid knowledge of the TCP/IP protocol suite.
• Capable of conducting independent research.
• Experience with imaging software.
• Proficient in scripting tools including Win32, SQL, PowerShell, and Ansible.
• Exhibits strong knowledge with server operating systems, particularly Windows (2012 to 2025) and Red Hat Enterprise Linux.
• Strong understanding of databases such as Oracle, SQL Server, SQL Express, Elasticsearch, Mongo, and Redis.
• Hands-on experience with security software such as CrowdStrike, backup technologies, and data replication solutions.

Preferred Qualifications/Proficiencies:

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 5 years prior relevant experience

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.]

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Requires advanced to expert knowledge of work area typically obtained through advanced education combined with experience.

May have broad knowledge of project management. Requires substantial knowledge of RTX projects, programs or systems in order to provide enhancements within job area.

Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience

Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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