Day 2 System Engineer (DevOps / Production Support)

Eligibility: Singapore Citizens only

Overview
Looking for a hands-on System Engineer to support Day 2 operations of mission-critical systems (24/7 environment) . Role focuses on production support, DevOps, CI/CD, and platform stability .

Key Responsibilities

• Provide Day 2 support (incident handling, troubleshooting, RCA, deployments)
• Manage and improve CI/CD pipelines (build, test, security scans, deployment)
• Support containerized environments (Docker, Kubernetes)
• Monitor system health (logs, alerts, performance)
• Handle system recovery, DR, and production issues
• Work closely with Dev, Infra, and Security teams

Qualifications & Experience

• Bachelor's Degree in Information Technology or equivalent.
• Min 3 years in DevOps / System Engineering / Production Support.
• Strong hands-on with Linux, CI/CD (GitLab/Jenkins), Docker, Kubernetes.
• Experience in scripting (Bash/Python/PowerShell).
• Familiar with monitoring tools (Prometheus, Grafana, etc.)
• Basic knowledge of databases (SQL/NoSQL)
• Comfortable working in a 24/7 support environment ( standby required )
• Due to project security clearance requirements, only Singapore Citizens will be considered for this role.

Nice to have (strong advantage)

• Experience in public sector / government environments
• Prior exposure to Day 2 operations / production support for critical systems
• Exposure to VMware, Kafka, middleware, HA/DR
• Familiar with ITIL processes & security best practices