The Database Engineer is responsible for supporting database migration and operational activities for Microsoft SQL Server and MySQL environments. This role contributes to database assessment, migration execution, validation, backup/restore, and post-migration performance tuning.

In addition, the role operates within a managed services environment, ensuring database platforms remain available, performant, and secure through proactive monitoring, troubleshooting, and incident resolution.

Key Responsibilities

Database Migration & Implementation

• Support migration of databases from on-premise environments to Azure platforms.
• Assist in database assessment, discovery, and migration planning activities.
• Execute database migration tasks using appropriate methodologies and tools.
• Perform data validation, integrity checks, and post-migration testing.
• Support database cutover and stabilization activities.
• Troubleshoot migration-related database issues.

Database Administration & Operations

• Administer and maintain Microsoft SQL Server and MySQL databases.
• Perform database provisioning, configuration, and patching activities.
• Manage backup and recovery processes ensuring data integrity and availability.
• Monitor database performance and perform tuning and optimization.
• Support high availability and disaster recovery configurations.

Technical Support & Incident Management

• Resolve incidents and service requests within agreed SLA timelines under general supervision.
• Proactively monitor database environments to detect and resolve issues early.
• Investigate, analyse, and troubleshoot database-related incidents.
• Maintain accurate and timely updates in ticketing systems with resolution details.
• Escalate complex issues to senior engineers or Technical Leads where required.

Service Delivery & Process Compliance

• Ensure adherence to ITIL processes including Incident, Problem, and Change Management.
• Support, track, and document change implementation activities.
• Contribute to continuous service improvement and operational optimization.
• Participate in disaster recovery testing and operational readiness activities.

Collaboration & Knowledge Sharing

• Work closely with migration teams, application owners, and infrastructure engineers.
• Communicate effectively with stakeholders to support database migration delivery.
• Share knowledge, document solutions, and contribute to knowledge base improvements.
• Support junior engineers and collaborate across cross-functional teams.

Required Skills & Qualifications

• 3–5 years of experience in relational database administration.
• Hands-on experience with:

• Microsoft SQL Server administration
• MySQL administration
• Database migration methodologies
• Backup and recovery strategies
• Performance tuning and optimization

• Exposure to Azure database services (e.g., Azure SQL, Managed Instance, MySQL on Azure).
• Strong troubleshooting skills in database environments.
• Experience supporting enterprise database environments and migration projects.

Key Competencies

• Strong analytical and problem-solving skills.
• Ability to work in high-pressure, mission-critical environments.
• Good communication and stakeholder interaction skills.
• Attention to detail and strong documentation practices.
• Customer-focused mindset with commitment to service excellence.

Qualifications & Certifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• Preferred certifications:

• Microsoft Certified: Azure Database Administrator Associate
• Microsoft SQL Server certifications
• MySQL certifications
• Other cloud database or infrastructure certifications are advantageous