How do employees rate UserTesting?

Employees rate UserTesting 3.1 out of 5 stars based on 606 anonymous reviews on Glassdoor.

How can I get a job at UserTesting?

To get a job at UserTesting, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at UserTesting and prepare for tough questions.

Do people recommend working at UserTesting?

Overall, 52% of employees would recommend working at UserTesting to a friend. This is based on 606 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at UserTesting?

49% of job seekers rate their interview experience at UserTesting as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at UserTesting.

How do employees rate the business outlook for UserTesting?

49% of employees think that UserTesting has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

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UserTesting

UserTesting Snapshot

3.1

based on 576 ratings

52% would recommend to a friend

Eric Johnson

57% approve of CEO

8 OfficesLocations

Life at UserTesting

Company updates

UserTesting

UserTesting was granted a U.S. patent for our AI-powered custom intent labels—technology that helps customers quickly uncover insights in video feedback. It’s one more way we’re leading in human insight innovation....Show more

www.usertesting.com

UserTesting Secures U.S. Patent for AI-Powered Custom Intent Labels, Advancing Personalization in Customer Experience

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UserTesting awards and accolades

G2 Leader, G2 Summer Reports, 2026
TrustRadius Buyer's Choice, TrustRadius, 2026

Jobs at UserTesting

Regional Sales Director, SEA Mid Market & India

Singapore

View job

Employee reviews at UserTesting

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by category

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Diversity and inclusion

3.1

Career opportunities

3.0

Culture and values

2.9

Senior management

Employee reviews

Account executiveFormer employee

1.0

I'm glad I was laid off.

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