ActiveCampaign Reviews

Thanks for sharing this after more than three years at ActiveCampaign! The cross-functional work you're describing is exactly the kind of deep organizational knowledge that makes our CX team so valuable. We're glad that experience has given you a strong foundation for navigating complex environments! On the weight of customer-facing work, we're investing in resources that help our CX team manage the demands of the role sustainably because we want people to thrive here long-term. Your feedback on survey scoring is specific and valuable. We're working to ensure performance evaluations reflect agent behavior and quality. That's a meaningful distinction and one we want to get right. If you want to share more about what support would make the biggest difference for you and your team, your manager or HRBP would welcome that conversation! Thanks again for providing all your thoughts.

Thanks for sharing about your experience at AC! Culture, office environment, authentic people, and cross-team collaboration are things we work hard to build and protect, so we're glad those are coming through consistently for you. We're always looking at ways to make our hubs even stronger, so please reach out to your manager and HRBP with additional thoughts. We appreciate you being here and contributing to what makes the culture so special in Costa Rica!