AustinDEEP has an employee rating of 3.9 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AustinDEEP employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).
The flexibility here is unmatched, and the pay is very competitive with no pressure to upsell products. Little things like laundry, snacks, and drinks make your day easier. There’s a strong focus on employee appreciation, including social gatherings that help build real connections. You’re supported every step of the way with mentorship and one-on-one coaching that truly helps you grow and refine your skills. Therapists are genuinely taken care of, and the training is thorough while still being flexible and accommodating.
Even simple things—like completing SOAP notes consistently and maintaining a positive outlook—are recognized. There are fun, engaging incentives like monthly raffles where therapists can earn bonus pay, which shows how much AustinDEEP values both performance and creating an enjoyable work environment.
Cons
This may not be the right fit for individuals who struggle to maintain a positive outlook or consistently demonstrate professional behavior, as the culture here is rooted in positivity, accountability, and mutual respect.
AustinDEEP Response
3mo
This really means a lot. Thank you for taking the time to share it.
I started AUSTINDEEP because I believed massage therapy deserved better. Hearing that it actually feels that way from the inside means everything.
Grateful to have you on the team and proud of what we're building together.
Jessica
* Hydraulic tables in every room (no strain from constant adjusting)
* No laundry responsibilities — no folding or washing linens
* All materials and resources are fully provided
* Free snacks and protein options to support energy throughout the day
* Free on-site continuing education (CEs)
* Passionate, hands-on management team that is always working to improve the company
* Leadership that genuinely cares about therapists, employees, and clients
* Strong growth opportunities in management, training, and instructing
* Flexible scheduling that supports work-life balance
* PTO and comprehensive benefits (health, dental, vision)
* Dedicated front desk team that manages scheduling and client communication
* Team outings, social events, and a strong sense of community
* Ongoing support through regular check-ins and guidance from House Guides (therapist managers)
Cons
*Honestly, the biggest downside is that there aren’t more AUSTINDEEP locations yet.
What stands out most is that they genuinely invest in you as a therapist, from supporting your continuing education to being flexible if life or an injury gets in the way. You can feel that the goal is for you to thrive here, not just show up and clock in. That's motivating.
Cons
Growing company which means things are changing a lot but that's more of a positive in my opinion.
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AustinDEEP reviews FAQs
According to anonymously submitted Glassdoor reviews, AustinDEEP employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AustinDEEP. This rating has decreased by 16% over the last 12 months.
71% of AustinDEEP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AustinDEEP 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.9 for career opportunities.