Does Backroads pay their employees well?

According to anonymously submitted Glassdoor reviews, Backroads employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Backroads. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Backroads?

72% of Backroads employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Backroads 3.0 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Backroads?

Trip Leader (156) , Trip Leader & Trip Expert (7) , Trip Expert (6) , Trip Prep Specialist (6) , Outdoor Trip Leader (5) , Manager (4) , Sales Consultant (4) , Tour Guide (4) , Tour Leader (4) , Trip Leader and Trip Expert (4) , Backroads Leader (3) , Guide (3) , Sales Representative (3) , Trip Leader & Trip Expert (3) , Adventure Trip Guide (2)

What are the pros of working at Backroads according to real employee reviews?

"Great people to work with!" ((in 49 reviews)); "Fun coworkers and Cool locations" ((in 21 reviews)); "great company culture" ((in 15 reviews)); "The training is amazing" ((in 10 reviews)); "Great opportunity to travel and excellent colleagues" ((in 9 reviews))

What are the cons of working at Backroads according to real employee reviews?

"The hourly pay is low (although on par with similar jobs) and most of it comes seasonally." ((in 35 reviews)); "Lack of diversity." ((in 9 reviews)); "While most managers are communicative and supportive, I personally did not find much encouragement or support from my manager." ((in 8 reviews)); "Time off for major life events is treated as a privilege" ((in 8 reviews)); "We lost some truly exceptional managers due to upper management not listening and reacting too late to problems that were surfaced months before." ((in 7 reviews))

What are employees saying about Backroads redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Backroads redundancy and their outlook for job security at Backroads in 2026.

Skip to content Skip to footer

Notifications

Backroads

Backroads Reviews

3.7

72% would recommend to a friend

(286 total reviews)

Tom Hale

76% approve of CEO

71% positive business outlook

Ratings by category

3.9

Culture and values

3.9

Career opportunities

3.3

Diversity and inclusion

3.3

Senior management

3.2

Compensation and benefits

3.0

Work/Life balance

Backroads has an employee rating of 3.7 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backroads employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

286 reviews

5.0

26 May 2026

Engaging, dynamic, and collaborative environment.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I find that its a great workplace where folks are encouraged to speak up, take initiative, and problem solve together. I think it reflects well that there are many tenured people at the company.

Cons

There are many systems that do not always seamlessly work together so it can take extra effort to find the resources that exist & high cost of living in Bay Area can be challenging to keep up with.

5.0

11 May 2026

Great product and coworkers in high cost of living area.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The product (luxury active vacations) is phenomenal. It's great to be able to have confidence in what we're selling and know we are leading the industry in quality. Coworkers are great - hard working and fun. They also do a good job with benefits, especially trip credits and retirement plans.

Cons

Bay Area cost of living is quite high and while the sales role isn't a tech sales job, increased compensation would go a long way considering working remotely (full time) is essentially not an option.

5.0

12 Jan 2026

Great for Trade enthusiasts and hospitality pros

Trip leader

Recommend

CEO approval

Business outlook

Pros

- flexible schedule - great culture & peers - travel perks

Cons

- seasonal work (unpredictable) - base rate is not great - company gives too much grace to clients with a known history of bad behavior

Viewing 1 - 3 of 286 Reviews

Top companies for "Compensation and Benefits" near you

Travel Innovation Group

3.9★Compensation and benefits

Jobs at Backroads

Web Production Coordinator

Loyalty & Retention Marketing Specialist

US$115K - US$145K /yr

(Employer provided)

View job