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BigCommerce Reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
6 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Wonderful working atmosphere. Employees are very helpful as well as management. Very open to suggestion and a place to play with your ideas.

Cons

Often delays with salary pay. Take times to get what you need

5.0
31 Jul 2025

Best work culture

Recommend
CEO approval
Business outlook

Pros

Great work culture Great benefits opportunities for growth and development

Cons

Nothing that I have experienced so far

5.0
29 Jul 2025

Depends on the team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Good salary and stability • Projects • Learning and growing opportunities • Remote • Company mission • Culture (broadly) is still decent

Cons

Depends on the team and manager • Lack of project importance and visibility at company level • Burnout from stressful managerial relationship • Management lacks passion and ownership of the team • Personal dissatisfaction with emotional reactions under current leadership

Viewing 1 - 3 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.