CarMax Reviews

3.5

59% would recommend to a friend

(8,184 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The role consists of managing a variety of daily business and logistics tasks alongside managing a sales team and post-sale vehicle service.

Cons

You’re all over the place constantly. There’s no end to the number of business issues that require immediate attention, tasks that need to be completed and sales quotas that need to be attained. Combined with IT issues due to aging systems, it is a very sink or swim environment.

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Glassdoor has 8,353 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.