Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (39) , Underwriter (21) , Analyst (17) , Manager (15) , Customer Service Representative (14) , Actuarial Analyst (13) , Underwriting Assistant (13) , Business Analyst (12) , Claims (10) , Claims Representative (10) , Technical Analyst (10) , Director (9) , Claims Assistant (8) , Project Manager (8) , Commercial Underwriter (6)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 62 reviews)); "general people are great and helpful" ((in 60 reviews)); "Good benefits That's it." ((in 56 reviews)); "Work life balance is good" ((in 46 reviews)); "Only pay is decent" ((in 38 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 38 reviews)); "Workload is high" ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "Wok load, low pay, high stress and bad training" ((in 7 reviews)); "No flexibility in hours or options to work from home." ((in 6 reviews))

What are employees saying about Definity redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity redundancy and their outlook for job security at Definity in 2026.

Definity Reviews

3.7

70% would recommend to a friend

(659 total reviews)

Rowan Saunders

77% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.9

Culture and values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.4

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

659 reviews

5.0

20 May 2026

Awesome place to work with no downsides

Account executive

Recommend

CEO approval

Business outlook

Pros

It's an awesome place to work

Cons

No cons to working at Definity

Definity Response

1w

Thank you for taking the time to share your feedback and for your kind words! We’re thrilled to hear that you’ve had such a positive experience at Definity over the past few years. It’s great to know that you enjoy working here and feel it’s an awesome place to be. We’re committed to fostering a supportive and engaging environment for our employees and feedback like yours reinforces that we’re on the right track. We truly appreciate your contributions to the team!

5.0

8 May 2026

Great culture and leadership, but rigid structure

Senior financial analyst

Recommend

CEO approval

Business outlook

Pros

- Great work culture, strong leadership - Interesting and challenging work

Cons

- Rigid corporate structure and communication channels

Definity Response

3w

Thank you for sharing your experience with us and for your thoughtful feedback. We’re glad to hear you enjoyed the culture, leadership, and the interesting work. We also appreciate your honest comments about structure and communication, and we’ll continue to reflect on how we can improve in these areas. Thank you again for your contributions during your time with Definity, and we wish you all the best moving forward.

5.0

27 Apr 2026

perfect

Representative, auto claims (auto direct)

Recommend

CEO approval

Business outlook

Pros

everything went good and smoothly

Cons

in the address info for the website in the postal code they are limited wouldnt register new ones

Definity Response

1mo

Thank you for taking the time to share your feedback. We’re really pleased to hear that your experience at Definity has been smooth and enjoyable so far, and we appreciate your recommendation and support. Thank you as well for flagging the postal code issue on our website. We value feedback like this, as it helps us identify and address opportunities for improvement. If you’re open to sharing any additional details, we’d welcome you to email them directly to hrsharedservices@definity.com so our team can investigate further. We appreciate you being part of Definity and wish you continued success in your role.

Viewing 1 - 3 of 659 Reviews

Jobs at Definity

Claims Assistant (Auto Appraiser)

Expert ou Experte en Sinistres Bilingue (Petline)

Representative, Petline Claims

Team Leader, Auto Claims

Definity

Definity Reviews

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Reviews by job title

Awesome place to work with no downsides

Great culture and leadership, but rigid structure

perfect

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