Treated poorly and paid worse - Moderator ModSquad Employee Review

1.0
17 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Remote work, sometimes with good clients

Cons

Pay is near minimum wage, low hours, no PTO or sick days, no insurance, no benefits, no raises, high standards for work, incompetent senior management. I had to deal with sexism and favoritism. Personally responsible for all finances regarding internet, work computer, and office. Expected to work holidays without holiday pay. Uses international labor in order to get people to work for even less. Does not value it's hardworking or senior contract workers. This was a complete dead end of a job. I was a top performer for nearly 4 years and never given a raise, recognition, or any reasonable incentive to continue working. Senior management couldn't provide any guidance or support. This is not a career, this is part-time work at BEST. They expect you to work multiple projects, learning in-depth technical workflows but can't offer $.25 raise after 3 years. I recommend staying away and finding a REAL remote job that offers a livable wage and benefits.

Explore other reviews about ModSquad

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, at the time at least

Cons

The pay was basically dictated by region.

See reviews by: Helpful|Rating|Date|All