Lack of Management Competence and Communication Issues - Anonymous employee CompassMSP Employee Review

2.0
9 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun company events and kind collegues.

Cons

Working here was a frustrating experience due to significant management shortcomings. One of the most glaring issues is the lack of experience among the management team. It's evident they lack the expertise needed to effectively lead and communicate with their employees. The pay offered by the company is insulting, considering the level of expertise and effort required for the job. My pay signifigantly increased when leaving to another job. Management's approach to assigning work is problematic. Instead of considering individual skills and experiences, they simply assume what employees are capable of and assign tasks accordingly. This leads to inefficiency and dissatisfaction among the workforce. Communication within the company is also severely lacking. Management fails to effectively communicate with employees, leading to misunderstandings and frustration. It's concerning how tightly connected management is, often backing each other up without addressing valid concerns raised by employees.

Explore other reviews about CompassMSP

5.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Management genuinely supports career development. Strong client relationships make work rewarding. Constant exposure to new, modern technology. Team is collaborative and very helpful. Freedom to own projects and strategy.

Cons

Workload can get very overwhelming if you are unable to manage your time effectively. Limited resources sometimes delay client projects. Clients can be demanding and stressful. Processes change quickly, requiring constant adjustment.

1.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Teammates are the best. Have folks here who really cared about each other. The folks doing the work are the best!

Cons

Leadership. They fire staff without notice if anyone says the wrong thing about their leader. HR is not your friend. They are truly there for the company. They were bought by a PE firm and plan to sell within 2 years and are cutting costs significantly now to make the sale look better. Clients are leaving non stop with no plan to gain any additional ones. The COO is toxic and unprofessional. Stay away from this company. They even have current staff write reviews on here that are untrue. Promotions only happen to who is friends with who and not on your work abilities or development.

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