Limited Upward Mobility and Pay - Franchise Business Coach Neighborly® Employee Review

2.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Here’s a revised version: Established company offering excellent healthcare benefits and 401(k) plans, with options for remote and hybrid work. Enjoy a positive workplace culture and strong leadership at the senior level.

Cons

The base salary is low to average and does not correlate with individual performance. Employees receive only 13 days of paid time off initially. Bonuses are split, with 50% dependent on company performance and 50% on the specific brand’s results, but consistently achieving the full bonus is rare, often resulting in payouts of 0% to 5%. Additionally, salary increases are not aligned with inflation, leading to a decrease in real earnings over the past two years compared to when I first started.

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Neighborly® Response
1y
Thank you for your detailed and candid feedback. We truly appreciate you taking the time to share both the positives and the areas where you feel we can improve. We’re glad to hear that you value our healthcare benefits, retirement plans, flexible work options, and the positive culture fostered by our senior leadership. These are all areas we’re proud of and continue to invest in. We also recognize your concerns regarding compensation, bonus structures, and advancement opportunities. Your feedback highlights important areas where we need to listen more closely and act more intentionally. We understand how critical it is for employees to feel recognized, fairly compensated, and supported in their career growth. We are actively reviewing our compensation and performance recognition practices to ensure they align more closely with employee contributions and market standards. Your comments about leadership engagement and idea ownership are especially important. We want every team member to feel heard and valued, and we’ll be sharing this feedback with our leadership teams to encourage more inclusive and transparent collaboration. Thank you again for your honesty and for helping us grow. If you’re open to it, we’d welcome a more in-depth conversation to better understand your experience and ideas. Please contact people.services@nbly.com.

Explore other reviews about Neighborly®

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture is one of the best.

Cons

No negatives to speak of.

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Neighborly® Response
4d
Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teams, cordial Executives and leadership

Cons

Expectations too high, micro managing, no long term vision, salary for hours worked horrible. No work life balance

1
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Neighborly® Response
4d
Thank you for sharing your feedback and for recognizing the strength of our teams and leadership. We're glad to hear you had positive experiences with your colleagues and executive team during your time with Neighborly. We understand that expectations, workload, compensation, and work-life balance play an important role in the associate experience. We take feedback like this seriously and continually evaluate how we support our teams, communicate expectations, and ensure our compensation and benefits programs remain competitive and aligned with the needs of our associates. We appreciate your contributions to Neighborly and thank you for taking the time to share your perspective. We wish you all the best in your future endeavors.
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