Does Freedom First Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Freedom First Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Freedom First Credit Union. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Freedom First Credit Union?

70% of Freedom First Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Freedom First Credit Union 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Freedom First Credit Union?

Teller (4) , Anonymous (2) , Manager (2) , Universal Banker (2) , Universalist Banker (2)

What are the pros of working at Freedom First Credit Union according to real employee reviews?

"Good benefits." ((in 6 reviews)); "Decent pay, good individual people" ((in 5 reviews)); "Working at Freedom First has been the best experience I have ever had in the professional world." ((in 3 reviews)); "The culture and the people are amazing!" ((in 3 reviews)); "PTO is decent, work for the community" ((in 3 reviews))

What are the cons of working at Freedom First Credit Union according to real employee reviews?

"Training is lacking a bit with more responsibility on the worker to learn as you go." ((in 5 reviews)); "Some managers give regular feedback and others will not." ((in 4 reviews)); "Management is absolutely horrible in contact Center" ((in 4 reviews)); "Hard to retain talented and dedicated employees." ((in 4 reviews)); "No one felt like their job was safe." ((in 3 reviews))

Freedom First Credit Union Reviews

3.4

70% would recommend to a friend

(82 total reviews)

Paul Phillips

87% approve of CEO

59% positive business outlook

Freedom First Credit Union has an employee rating of 3.4 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freedom First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

82 reviews

5.0

11 Sept 2025

High Moral Values

Manager - enterprise risk management

Recommend

CEO approval

Business outlook

Pros

Kind executive team who genuinely wanted their employees and members to do well.

Cons

The pay was not great.

5.0

4 Mar 2025

Excellent!

Vice president, small business banker

Recommend

CEO approval

Business outlook

Pros

Coming from a large bank to this credit union has been a breath of fresh air. I feel valued and appreciated!

Cons

None that I can tell at this point.

Freedom First Credit Union Response

1y

Thank you so much for sharing your feedback! We are fortunate to have you on the team!

5.0

21 Dec 2024

Great

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

great place to work with great people

Cons

a little behind with technology but actively trying to catch up

Freedom First Credit Union Response

1y

Thank you for sharing your experience as an employee. Please accept our gratitude for being such an integral part of the Freedom First team.

Viewing 1 - 3 of 82 Reviews

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Jobs at Freedom First Credit Union

Teller - Christiansburg

Teller - South Main - Part-Time