Does FrontLine Service pay their employees well?

According to anonymously submitted Glassdoor reviews, FrontLine Service employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at FrontLine Service. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at FrontLine Service?

52% of FrontLine Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FrontLine Service 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at FrontLine Service?

Case Manager (12) , Crisis Intervention Specialist (2) , Employment Specialist (2) , Manager (2) , Outreach Worker (2) , Program Manager (2)

What are the pros of working at FrontLine Service according to real employee reviews?

"Lots of time off" ((in 8 reviews)); "Good benefits" ((in 4 reviews))

What are the cons of working at FrontLine Service according to real employee reviews?

"Not a friendly work environment, clueless management, programs disappearing" ((in 3 reviews))

FrontLine Service Reviews

3.1

52% would recommend to a friend

(46 total reviews)

Susan Neth

67% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (46 reviews)

FrontLine Service has an employee rating of 3.1 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FrontLine Service employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

46 reviews

5.0

5 Mar 2026

A growing organization with a strong foundation and positive momentum

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

FrontLine has a strong foundation and a clear sense of purpose. The organization values feedback and encourages employees to share ideas and contribute to positive change. The work is meaningful, and there is a genuine effort to continue improving and moving forward as an organization.

Cons

As growth continues, some processes and communication are still evolving. Change can take time, and consistency across teams remains an area of focus, though there is ongoing effort to improve.

5.0

4 Mar 2026

You see it all.

Path outreach worker

Recommend

CEO approval

Business outlook

Pros

Love my supervisor and department I work. I left once for school and came back because I loved it so much. The experience I get at my job I promise will equip me with anything in the future. I love how they have so many departments that you can gain experience in a huge variety of social work fields.

Cons

Pay can always be better.

5.0

28 May 2025

Have an Impact, Career Growth

Associate director

Recommend

CEO approval

Business outlook

Pros

Important, impactful, challenging work: end homelessness, overcome trauma, prevent suicide. Flexibility when you need time off. People who work here really care for their clients and the community. Great benefits. When staff and management work together, good things happen. Inclusive.

Cons

Challenging work is hard, but there's intentional focus on resiliency. Adversarial union-management relationship. Benefits and PTO are awesome, but pay, not so much.

Viewing 1 - 3 of 46 Reviews

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Jobs at FrontLine Service

Outreach Worker - PATH

Case Manager - Transitional Housing & Rapid Rehousing

Program Manager - Forensics